CC/DE Phone FF Up Request
Agent Name
*
Source
*
Inbound/Chat
Outbound
Follow Up Session For:
*
CC Phone
DE Phone
CC Online
DE Online
Client Name(s)
*
Phone Number
*
Invoice ID
*
Last Module Code
*
**Only applicable to Phone Course Clients. If referring online course clients for phone follow up, input 000
Reason for Referral
*
Attorney Request
Client Request
3rd Chat Overflow
Joint Session Referral
Notes
Format: MM/DD/YYYY hh:mm AM/PM PST or Local Time, if none is provided note that the requests for CB are addressed in the order they are received
Submit
Should be Empty: