Planning and Development Services of Kenton County

Customer Satisfaction Survey
Regarding your most recent interaction, which PDS program was the focus of your contact?*

Permit ServicesGIS / Mapping ServicesPlanning ServicesZoning AdministrationCode EnforcementInfrastructure EngineeringWebsiteOther
Regarding your most recent interaction, why did you contact PDS?*

Ask a questionSubmit a complaintRespond to communication from PDSPick up a product (permit, map, record. etc.)Pay a feeAttend a meetingOther
Regarding your most recent interaction, how did you contact PDS?*

In our officeAt your locationPhoneEmailSocial MediaOther
Regarding your most recent interaction, with whom did you communicate?

Regarding your most recent interaction, how did we do?*

What did we do well?
What do we need to do better?
Considering your overall experience, how would you describe PDS to a coworker or family member?

Better than expectedWorse than expectedNot CertainOther
What is your relationship to Kenton County?*

Resident of Kenton CountyConducting businessNon-Resident
When was your most recent visit?*

MonthDayYear
Date
Customer Contact Information (optional)

We may share this information with other governmental agencies or organizations to provide the help you are requesting. We may also use that information to help assess user needs and analyze trends. We do not sell customer contact information.
Full Name

First NameLast Name
E-mail
Phone Number

Area CodePhone Number
Would you like to be contacted by PDS

Yes
Would you like to be contacted by a PDS employee concerning this survey?*

Staff memberDepartment DirectorExecutive DirectorOther
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