Customer Satisfaction Survey
Regarding your most recent interaction, which PDS program was the focus of your contact?
*
Permit Services
GIS / Mapping Services
Planning Services
Zoning Administration
Code Enforcement
Infrastructure Engineering
Website
Other
Regarding your most recent interaction, why did you contact PDS?
*
Ask a question
Submit a complaint
Respond to communication from PDS
Pick up a product (permit, map, record. etc.)
Pay a fee
Attend a meeting
Other
Regarding your most recent interaction, how did you contact PDS?
*
In our office
At your location
Phone
Email
Social Media
Other
Regarding your most recent interaction, with whom did you communicate?
Unknown
Amy Eveler
Andy Videkovich
Brian Sims
Chris Preston
Chris Schneider
Christy Powell
Clint Kappesser
Danielle Jefferson
Don Edwards
Gary Forsyth II
Heather Turner
Joe Busemeyer
John Lauber
Justin Cole
Kim Gamm
Kristen Martin
Lori Remley
Louis Hill
Megan Bessey
Michelle Allender
Nicole Cullum
Pamela Bushelman
Patrick Denbow
Quentin Campbell
Rick Masters
Rob Himes
Rob Zwick
Ryan Hermann
Sharmili Reddy
Sharon Shinners
Sheila Spradling
Steve Dahlheimer
Steve Lilly
Steve Shively
Tim Tholemeier
Tom East
Trisha Brush
Regarding your most recent interaction, how did we do?
*
Rows
N/A
Not
Satisfied
Somewhat
Satisfied
Satisfied
Very Satisfied
Overall results
Attention to detail
Innovative solution
Timely response
Quality of product
Value of product
Level of professionalism
What did we do well?
What do we need to do better?
Considering your overall experience, how would you describe PDS to a coworker or family member?
Better than expected
Worse than expected
Not Certain
Other
What is your relationship to Kenton County?
*
Resident of Kenton County
Conducting business
Non-Resident
When was your most recent visit?
*
-
Month
-
Day
Year
Date
Customer Contact Information (optional)
We may share this information with other governmental agencies or organizations to provide the help you are requesting. We may also use that information to help assess user needs and analyze trends. We do not sell customer contact information.
Full Name
First Name
Last Name
E-mail
Phone Number
-
Area Code
Phone Number
Would you like to be contacted by PDS
Yes
Would you like to be contacted by a PDS employee concerning this survey?
*
Staff member
Department Director
Executive Director
Other
Submit
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