Request a call back from our Original Air A/C Specialists
Please have a copy of your previous order ready when filling out diagnostic information below.
Your Phone Number
Mechanic Phone Number
Order Number: RF, SO, or FL Number
Your Service Rep
Haven't Placed Order Yet
Who is doing the Installation?
Who is charging the system?
What component(s) are you having trouble with?
Amount of Refrigerant?
Original R12 charge rate (if known)
Type of Refrigerant currently in system?
Description of Problem:
Was the air-conditioning system flushed?
Gauge Readings at Idle
Gauge Readings at 1,200 RPM
What parts were installed that we didn't supply?
What does low side reading do when RPM Increases?
If charged with a charging station:
Charged with the car running?
Charged with the car off?
If off, car started immediately
If charged with small cans:
Charged from can upside down?
Charged from can right side up?
Charged from can while shaking?
Charged from can sideways?
If charged with 30lb. Cylinder:
Charged from liquid side?
Charged from gas side?
Was suction valve calibrated?
Suction Throttling Valve?
Hot Gas Valve?
Does not apply.
What parts in the a/c system were reused, and how, if anything, were they prepared?
Anything else you would like to tell us?
Would you like to include pics?
If your files are too large to upload, you can always email them directly to your rep separately.
Best Person/Time to Contact
Call ME between 9am-12pm (EST)
Call ME between 3pm-6pm (EST)
Call MY MECHANIC between 9am-12pm (EST)
Call MY MECHANIC between 3pm-6pm (EST)
Contact Phone Number
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