Woodway Public Safety Commendation/Complaint Form

We would love to hear your thoughts, concerns or problems with anything so we can improve! We welcome all input on our officer's conduct, and we want to hear any positive or negative experiences you have in Woodway. Any information below will be kept for department use only. When a citizen has a complaint against a Police Department employee (commissioned or civilian), the complaint is directed to the department's Internal Affairs Office. You may use this online form or come into the office in person at 920 Estates Drive, Woodway, Texas 76712. Our office hours are 8:00 a.m. to 5 p.m., Monday through Friday. If the office is closed, you may still file a complaint with any Police Department supervisor, who will then forward your report. Texas law requires that all complaints against police officers be in writing and signed by the person making the complaint. Complaints must be made within 30 days of the incident unless special circumstances exist. The person who was wronged must file the complaint; other persons may give statements as witnesses. Internal Affairs investigators will ensure that a thorough investigation of your complaint is conducted. Just as citizens who are arrested must be told the charges against them, a police employee must be given a copy of the complaint before any disciplinary action is taken. When the investigation is completed, you will be notified of the results and action taken. Warning: Filing a false complaint against a police employee is a violation of the Texas Penal Code, Section 37.02. If a person knowingly and intentionally makes a false statement under oath, or swears to the truth of a false statement previously made under oath, a person may be found guilty and punished by a fine up to $4,000, confinement in jail up to one year, or by both fine and imprisonment.

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The Woodway Public Safety Department exists to ensure professional superior public safety services to the citizen's of Woodway. Honest feedback is essential to maintaining a positive relationship between police departments and the communities they serve. It is critical that truthfulness be upheld in your statement. Filing a false complaint against a police employee is a violation of the Texas Penal Code, Section 37.02. If a person knowingly and intentionally makes a false statement under oath, or swears to the truth of a false statement previously made under oath, a person may be found guilty and punished by a fine up to $4,000, confinement in jail up to one year, or by both fine and imprisonment.