Release of Liability: STS acts only as an agent for the passenger with respect to transportation, hotels, cruise and all matters of reservations and operation of the tour. STS and its agents and representatives do not accept responsibility for loss, damage, injury, accident, delay, irregularity, expense or liability caused by negligence or default of any of their subcontracting organizations, their employees, their agents or representatives, including consulates, passport agencies, mail couriers or border & airport security conditions. Any such losses or expenses shall be borne by the participant. We reserve the right to cancel the tour prior to departure in which case the full payment of the “land portion” will be refunded to the participant without any further obligations on our part. It is understood that air tickets when issued shall constitute the sole contract between the passenger and the carrier concerned. STS or any of their subcontractors in various countries are not held responsible for any act, omission, unforeseen change or event that will impact the passenger while heading to their destination or returning from it. Any sickness, injury, accidents, dismemberment, terrorist attacks, complications to the tour due to civil unrest or disturbance in the political climate at the destination or in relations between the USA and the visited country or in case of death of a passenger is not the responsibility of STS, its agents and representatives, or the airlines involved. Clients have been advised of the option of purchasing individual travel protection insurance. By signing up for this trip, I acknowledge my full awareness that the visited country (ies) may have a travel warning issued by the US State Department and it is with our complete free will that we are joining that specific tour. I could consult their web site at: www.travel.state.gov . I voluntarily apply to participate in this tour with knowledge of the inherent hazards and risks involved in travel.
Passports & Visas: Your passport must be valid for 6 months from the date of return to the USA and must contain empty “Visa” pages. You are also responsible for checking with the appropriate consular sections of the country/ies visited if a visa is required. STS is not responsible for any passport or visa problems, delays or any unforeseen conditions that can affect the trip. Traveler is responsible to provide STS with the valid passport that will be used for the specific trip she/he signed up for and any amendments and changes to the used passport could cause a problem obtaining visas and/or will add additional expenses in resubmittal of information. A fee of $50 will be added to the final invoice in case of such passport changes. Upon acceptance of my application this agreement shall be deemed to have been entered into and performed in Eastpointe, Michigan and shall be construed according to the laws of Michigan only. In the unlikely event a legal dispute should arise involving any subject matter whatever, I agree that the dispute shall be settled by binding arbitration through the American Arbitration Association in Michigan. Should the arbitration provision prove to be unenforceable, I agree that any legal action shall be brought before the appropriate court in Macomb County, Michigan, or Federal Court in Michigan. I further agree that should the plaintiff fail to prevail in any legal dispute before a court said plaintiff hereby agrees to pay all reasonable attorneys’ fees for the defendant in the dispute.
With regard to credit card sales for services related to this tour, the client will hold STS and its agents and representatives harmless for all charge-backs exercised by them or their credit card companies, originating from any complaints for any unsatisfactory services or for any reason for which the client did not use part of the prepaid tour or for any reasons whatsoever.
Cancellations & Refunds: Cancellations must be received in writing, and will be processed according to the date the written notice is received. Although a verbal cancellation is appreciated, it will not be accepted as final notice. Departure is defined as the date of the first flight from USA, or the trip departure date as indicated on our Trip Schedule, whichever comes first.
1. Money will be refunded minus the following cancellation fees per person (unless different for a particular trip, then the special cancellation schedule of that trip will apply):
90 days or more prior to departure $500 per person
89-60 days prior to departure $750 per person
59-31 days prior to departure 75% of total land cost
30-0 days prior to departure No refund
2. Aside from the above penalties, any additional penalties on airline tickets imposed by the airlines- in cases of cancellation or date changes after issuance of tickets - will be totally charged to the traveler.
3. Hotel rooms booked on our tours are Run of The House (ROH), any special rooms with views or upper floors will entail a supplement that clients will be responsible to cover.