DESCRIPTION & METHOD:
Debt Vultures are on the prowl! Watch this webinar to familiarise yourself with their practices to assist those clients negatively impacted by their dealings with Debt Vultures.
Both parts of this session are required to be completed and include:
1. This pre-webinar task. To review your understanding of content and learning, financial counsellors are to undertake a pre-webinar task and questionnaire with any questions eventuating from this being addressed within the next component.
2. A one hour webinar which will help you:
- Identify who debt vultures are
- How legal principles apply to the different business models that debt vultures use
- Navigate ways you might be able to help your client (e.g. letter of demand, EDR complaint, making a referral) and how to choose the most effective method for your client
- Build knowledge of what reform is needed and how you can contribute to systemic change
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