How Pre-Orders Work At The New Wheel
A pre-order starts the process of purchasing a bike from one of our local retail stores in San Francisco and Marin, and puts you in line for the latest models. Note that this is not an online sales process. We believe that local, hands on sales and service is of utmost importance when purchasing an electric bike, and that is why we choose not to ship bikes.
After you complete this form, you will be contacted by a New Wheel team member to learn more about how you hope to use your bike. We will work with you to make sure you are setup with the right bike. We also encourage you to stop in one of our stores for a test ride and to talk.
Once your bike arrival is immenent, we will contact you to confirm your order. Your deposit is fully refundable until you confirm your order.