Réservation des séjours via le CLL :
Conditions particulières – Annulation du séjour
En dérogation de l’article 31° des Conditions générales du CLL, les conditions d’annulation des séjours linguistiques chez Regent sont les suivantes :
Toute annulation de séjour linguistique doit se faire par courrier recommandé auprès du CLL. L’indemnité pour annulation est fixée comme suit :
• annulation avant le début du séjour : £ 350
• annulation le jour-même du séjour, non présentation au cours (no show) ou retour anticipé:
100% du prix du séjour.
Les conditions conditions générales spécifiques à Regent en complément des Conditions Générales de vente du CLL prévalent sur les conditions CLL.
Conditions spécifiques à Regent, en complément des Conditions Générales de vente du CLL
Specific terms and conditions of Regent (in addition to CLL terms and conditions)
Conditions for cancelling or changing a course by the Student
- See Conditions above.
- After the course has started, a student must give 10 days’ written notice to the Principal of changes to or cancellation of a course. A cancellation fee equivalent to 1 week’s course fees will be charged. Refunds cannot be made for non- attendance, absence due to illness or any other cause.
- Any refund due when a course is changed or cancelled, or a holiday taken, will be paid to the person who paid for the student’s course at his/her home address at the end of the course. ‘End of the course’ here is defined as the last date of the course specified on the booking form (i.e. if a student books a 12 week course and decides to leave after 4 weeks s/he will not be refunded until 12 weeks after the start of the course).
- If a student is denied a student visa or study permit and provides the School with a copy of the rejection letter on or before the first day of classes, the School will refund the course fees.
Change or Cancellation of a course by the School Sometimes it is agreed between the School and a student that it would be beneficial for the student to be moved to another School course. When this happens only a course of at least equivalent cost will be offered by the School. The School reserves the right to cancel a course, or make changes to course arrangements, without liability, if forced to do so for reasons beyond its control. If this happened, the School would seek to offer alternative arrangements, dates or venues. If the School cancelled a course booked and paid for by a student in accordance with these terms other than for reasons beyond its control, and did not offer an alternative acceptable to the student, the School would pay compensation as follows:- Where the cancellation is before the start of the course, compensation equal to the deposit paid by the student or - Where the cancellation is after the start of the course, compensation equal to one week’s fees.
Liability and Insurance Students should make sure that they organise their own travel insurance to cover medical costs and repatriation costs in the case of an illness or accident. The School acts only as an intermediary between its students and travel organisations and between students and host families. Unless and to the extent caused by the School’s negligence, the School cannot be held responsible for any delay or accident during a journey nor for any incident which may happen during the student’s stay with the host family. The School will, however, endeavour to defend the student’s interests in the event of breach of contract on the part of the travel organisation or the host family. The School reserves the right not to allow on the course a student suffering from any illness, medical condition, or mental or physical disability which has not been disclosed on the Registration Form. This brochure, issued by the School, gives the only terms and information that can be referred to in the event of a disagreement between the student and the School. These terms and conditions are governed by English law and do not affect your statutory rights under English law.
Personal information and photographs.
We use the personal information that you give us, including information about your health and religious or dietary requirements, to perform our contract with you. We may also use it to ensure that we comply with UK law, for internal training, or to send you further information about our courses and services. We do not share your details with third parties other than as necessary to perform our contract with you. The information you give us is kept securely on our computer system, and is accessible by the schools and offices in the group of companies to which the School belongs, including those outside the European Union. If you do not want to receive further information from us, please write to us at the address below. Please contact us if you want to see a copy of the information we hold, or have questions about our use of your information.
The School reserves the right to use photographs taken during courses to illustrate its promotional material. Please indicate on the registration form if you are not happy for your child’s photograph to be used by Regent. These photos have no commercial or contractual value.
Further conditions specific to young learners (7-17 years).
We expect students to behave reasonably at all times towards other students, school staff and accommodation providers and to respect cultural, racial and religious differences. Unacceptable behaviour includes unsatisfactory attendance or work, aggressive physical or verbal behaviour towards other students or members of staff, drug abuse, dishonesty, criminal behaviour or deliberately causing damage to the school premises or accommodation.
The School reserves the right to issue disruptive students with a warning letter and, if there is no improvement in behaviour, to send them home at their parents’ expense. The School further reserves the right to send home without a warning letter any student committing a serious offence, especially one involving the police, and to include the following: theft, smoking in any School building, the possession of, purchase of or consumption of alcohol or illegal drugs. On all outings, students are escorted by our staff.
We do not allow any of our young learners, whether staying in residence or in homestay, to go out in the afternoons or evenings, except when they join the group for organised, supervised activities, or in the event that parental consent is received.
Children on residential courses have evening activities and are not allowed to stay out unsupervised. Please note that the School cannot be held responsible for any incident whilst the student is out unsupervised.
Students aged 18 and over must register for an adult school.
The School reserves the right to transfer an 18 year old from a young learners’ course.
Definition of the school and the course In these terms “the School” means The Regent School where you book your course. “The course” means all the elements you book (eg. tuition, accommodation, transfers etc).
In the UK, Regent courses are operated by Instill Education Ltd, a company registered in England and Wales under company number 01293463 and with registered office at 38 Binsey Lane, Oxford, OX2 0EY United Kingdom. Tel: +44 (0)1865 258300 Fax: +44 (0)1865 244696