Booking of stays via the CLL
Special conditions for cancellation of stay
In derogation of article 31 of the General Conditions of CLL, the cancellation conditions of linguistic stays at Lines are as follows: Any cancellation of linguistic stay must be made by registered letter to CLL. The compensation for cancellation is fixed as follows:
• cancellation more than 30 days before the start of the stay: £450
• cancellation less than 30 days before the beginning of the stay, no presentation during the course (no show) or early return: 100% of the price of the stay.
• cancellation of an option less than 15 days before the start of the stay: 100% of the price of the option.
Conditions specific to Lines, in addition to the General Conditions of Sale of CLL
Specific terms and conditions of LINES (in addition to CLL terms and conditions
Formation of Contract
No contract exists until LINES has received the following:
1) the enrolment form and the medical form completed and signed by the Customer
2) the total cost payable for bookings made within 4 weeks before the beginning of the course
All bookings are subject to these conditions and to the law and jurisdiction where the LINES company is based.
A - The balance of any total price due must be paid by the Customer at least 4 weeks before the beginning of the course.
B - An invoice for the balance(s) due will be sent to the Customer at least 4 weeks before the beginning of the course.
C - Cancellation of a booking is only effective when received in writing from the person signing the form.
Scale of Cancellation charges: see Conditions above
- In the unlikely event that the Customer has a complaint, this must be made within 7 days of the Participant concluding the course. No claims will be considered outside this period.
- In no event shall the liability of LINES to any Customer for any loss, damage or injury, howsoever incurred, sustained or suffered, exceed the total price paid by the Customer.
- It is the responsibility of the Customer/Participant to have in his/her possession the necessary documents, visas, insurance and travel tickets at the time of departure and the time of return.
- If you arrive late or leave early, no refunds will be made.
- LINES reserves the right to send home at the earliest moment a participant who is being seriously disruptive during his/her stay without refund. The costs related to such an early return will be charged to the participant or his/her legal representatives. Reasons for expulsion are mentioned in the "School Rules" section.
- LINES reserves the right to charge parents for repairs or replacements for any damage caused to property by their child.