Dear Valued Customer,
Thank you for considering GUITAR Boutique for your instrument assessment, setup and repair needs. Before we can assess your instrument for repair we require that you agree to our simple terms of service.
GUITAR Boutique will aim to provide the best service possible in getting your instrument to optimum playing ability. However from time to time the desired outcome may differ from expected results. This can sometimes be due to the quality of the instrument and pre-existing or underlying faults with the instrument.
By requesting our services to assess, setup and repair your instrument you agree NOT to hold GUITAR Boutique personally or legally responsible for ANY or ALL:
1. Pre-existing or underlying faults, cosmetic blemishes, damage, scratches, dents. faulty electronics, faulty or broken truss rods, finish issues, hairline cracks, fret issues or any damage that affects the playability, cosmetics or integrity of your instrument – perceived or believed by you or anyone to have NOT been there at the time of booking, pickup, drop-off, return delivery and whilst in our possession.
Although we may or may not view the instrument at the time of booking - either at pickup or our workshop - this is NOT an agreement that the instrument has been left in our care without fault or as mentioned above.
While all care is taken during the booking, pickup, assessment, setup, repair and return delivery of your instrument NO RESPONSIBILITY IS ASSUMED. If you DO NOT agree with these terms then we cannot provide you with our service.
Thank you again and we look forward to providing you with the best service possible.
Best Regards,
GUITAR Boutique