All Board & Train Clients are expected to deposit 50% prior to Drop-off date and final payment upon drop off.
If Client cancels or "No Show" before Drop-Off due date, they are not subject to a full refund.
Instead we stand 100% behind our services and will provide credit for next service.
Our dog service agreement forms a partnership between our client, their dog, and our team of dog trainers/walkers/handlers. The success of our training program depends on us performing our job correctly, and also on the owner following up on the homework and strategies that we lay out for them.
Instead of offering a monetary refund we offer a Lifetime Guarantee. This means that we will continue to work with owners who are working hard, and following my recommendations for as long as it takes. In this way, those owners who are truly invested in their dog’s training and well being are assured that they will get everything they need out of our program. Restrictions apply. Please contact us for details.
Owners' information will not be shared by "Transform Your Dog LLC"
AGREEMENT TO HOLD HARMLESS, WAIVER AND ASSUMPTION OF RISK
I understand that attendance of a dog obedience training classes and/or services is not without risk to myself, members of my family or guests who may attend, or my dog, because of some of the dogs to which I will be exposed may be difficult to control and may be the cause of injury even when handled with the greatest amount of care.
I hereby waive and release "Transform Your Dog LLC" herein after referred to as the "Training Organization", its employees, officers, members and agents from any and all liability of any nature, for injury or damage which I or my dog may suffer, including specifically, but without limitation, any injury or damage resulting from the action of any dog, and I expressly assume the risk of such damage or injury while attending any training session, or any other function, of the Training Organization, or while on the training grounds or the surrounding area thereto.
In consideration of and as inducement to the acceptance of my application for training membership by this Training Organization, I hereby agree to indemnify and hold harmless this Training Organization, its employees, officers, members and agents from any and all claims, or claims by any member of any family or any other person accompanying me to any training session or function to the Training Organization, or while on the grounds or the surrounding area thereto as a result of any action by any dog, including my own.