DBS Salon New Guest

Thank you so much for looking into our services! While we know this form is long, it will help us find the right appointment space for you. This form helps us learn more about you so that we can customize your appointment. Please skip any questions you are unsure.The more you answer the better we can help you. Our pricing may be subject to change, please use this as a starting point. The price range indicates Level 1 and Level 6. To see our individual stylists prices please select here. All first time guests must add on our -Extra Time/New Guest service to allow proper time for a more extensive consultation. A 3$ ECO Fee is applied to every salon service visit to ensure 95% of your beauty waste is recycled.

DBS Salon is owned by Sandra Moreno, a Redken Certified Colorist, a Deva Advanced Stylist/Ambassador and RëzoCut artist specializing in Curly Hair and Natural texture. We have multiple stylists currently available for services. You can indicate who you wish to see within this form. You can view their work on our instagram @dbs_salon. Please answer the questions to the best of your ability. We love creating a look for you that you are able to recreate at home. We all work on Curly hair and Natural Textures in varying degrees of experiance.

Our online booking for salon services has been suspended for new guests. This questionaire will add you to our cancellation waitlist. Once we reach your name on our list we will text you to notify you of the opportunity to book an appoinment. You may register for the ability to view your appointments and cancel them by sigining up here. As a new guest, we will book extra time on your first visit to allow for us to get to know you and your hair. Our receiptionist will reach out to all new guests who do not submit a photo to ensure proper time is booked. Filling this form automatically adds you to our waitist. Most often our wait is 3-6 months unless you select a newer stylist on our team. Occasionally the wait may be less. We get cancellations in 2-3 days in advance and begin contacting those on our list who will fit in the alloted time available. This process can skip ahead in the order of requests possibly getting to you sooner. If we run out of time to fill an appointment we will post the opening in our social media and will book the first who can make the appointment. Be sure to follow us @dbssalon on instagram!

In order to ensure that our new guests can book a return visit, we limit advance booking to openings within 12 weeks (3 months) Once you have been seen by a stylist, you are welcome to book your year's worth of appointments with us.

To have the best service possible please come with clean, and most importantly, dry hair showing your natural curl/texture that has not been pulled into a pony tail or updo/bun. We begin every Curly Cut Service with the cut so it is important to have your curls looking their best when you come in. Your hair will be washed and set after your cut.

Text us directly if you have any questions! 408-874-6879

We will hold onto your information for 1 year. After 1 year please resubmit. We do not have an automated system that will text you to tell you that you are still on our list. Thank you for your patience!

Who should we book your appointment with? Please check all that apply You may view their work on our Instagram @dbs_salon (selecting individuals will also place you on their waitlist)*

Sandra Moreno (she/her) Lvl 6 Owner/Educator (waitlist only/no weekends)Mehr Hussain (she/her) Lvl 5 Cosmetologist (Limited weekend hours/waitlist only)Sophia Briana (she/her) Lvl 4 Cosmetologist (Waitlist only)Edellyn Moraga (she/her) Lvl 5 Cosmetologist/Educator (No evenings/limited Sat's)Nelly Hernandez (she/her) Lvl 3 Cosmetologist si habla español Wed,Thur,Fri,SatRian Moreno (they/he) Lvl 3 CosmetologistVanessa Guevara (she/her) Lvl 1 Associate Cosmetologist ApprenticeJennifer Warner (she/her) Lvl 1 Associate Stylist Cosmetologist & BarberI am open to seeing anyone

What type of service(s) are you looking for? Select all that apply*

If your service request is not above, please describe what you are looking for. You can upload photos later on in this form.

What is your hair texture type? *

Not sure how to find your curl types? Try doing a Google Image search for "what is my curl type".

How long is your hair?*

For our timing, Super Short is boy short/pixie, Short is above your shoulders, Medium is to your collar bone and end of your shoulder blades, Long is between your shoulder blades to your belt line and Extra long is past your belt. We have 3 categories of haircuts to help us with timing, our pricing is based not only on your length and density. Please note, you can be tight curly and fall in our Short to Fine curly cut or in our other lengths as well. Pull your hair straight to determine length.

What is your hair density type? *

This tells us how much hair you have.

What is your availability like? Evenings and Saturdays are most popular and will have a longer wait. We close at 7pm and many stylists take their last appointment at 5pm.*

MorningsAfternoonsEarly Evening or SaturdayAnytime

How did you hear about us?

What are your pronouns? *

she/her/he/him/they/them etc

Our salon has 2 floors. Are you able to go up stairs? *

Name*

First NameLast Name

Phone Number - Texting is preferred*

Area CodePhone Number

Email*

We will not sell your email or data. Submitting this form will allow me to send you our yearly newsletter and our reminder/confirmation emails once booked. You may opt out at any time. You may request to have your data deleted at any time.

Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code

We love to make sure your privacy needs are met, Do you wear a Hijab or have other privacy needs?*

YesNo

Please include a current photo of yourself. If you can not upload one here you may text it to us with your name and we can attach it for you. We need to determine to the best of our ability, density and length to ensure the proper amount of time is scheduled. If you wear a hijab please contact the salon directly to help us understand how much hair you have.

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We don't need to see your face but it helps! We want to see how much hair you have and your hair/curl type. If it is not letting you upload please text us photos to 408-874-6879 and include your first and last name.

Please be aware that there is a 48hr cancellation policy. If you cancel with less than 48 hour notice there will be a 50% fee charged to your credit card. If you no-call, no-show on the date of your appoitment, you will be charged 100% for your reserved appointment, billed to your credit card. We will do everything possible to help you avoid any fees associated with late cancellations by sending you reminders. It is your responsibility to contact us at 408-874-6879 to cancel. ALL FEES are WAIVED if you need to cancel due to illness as long as you notify us at any time prior to your appointment. If you are sick or feeling unwell contact us immediately, there is no cancellation fees for postponing your appointment when you feel ill. If you come to your appointment with signs of illness, your appointment will be rescheduled and the cancellation fee will apply.

Please see this information regarding our COVID-19 safe practices. Please reschedule your appointment if you are feeling unwell. This will be strictly inforced for our mutual safety.

We require a credit card to reserve your appoitment. It is very easy to create an online account with DBS Salon where you can book, cancel and reschedule your appointments at any time (as long as we have it turned on). Please create your account and add your credit card to reserve your appointment. Please go to DBS Salon Online Booking to create a new account using the email address you provide (or sign in to your existing account) From here, click on the "menu" in the top right corner and then "Credit Cards on File" to add your credit card. Please note, your card may be charged if you do not cancel within our 48 hour cancellation policy as stated above. We hope to provide everyone with contactless payment system at the time of your appointment. If you are having problems creating your account, please ensure that you are not using an auto-generated password and that you are following all password requirements. DBS Salon uses the best in merchant processing. If you need to see our merchant privacy and security information it is located Here.

Please sign below to let us know you understand and agree to the 48 hr Cancellation and Credit Card Policy. A late cancellation will result in a 50% fee and a no-show will be charged the 100% full reserved time. If a valid card is not on file- you will be sent an invoice via email and text.*

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Please tell us what products you are currently using at home and how often you wash and style

Shampoo, Conditioner, Styling, heat protectant etc.

Have you ever used any of our product lines such as Innersense Organic Beauty, DevaCurl or Curly World or other Curl Specific Products? Or had a dry cut like Deva/Curly Cut/RezoCut? What was your experience like?

We proudly carry Innersense Organic Beauty, DevaCurl and Redken Products. If you have allergies and need to use your own products we understand and invite you to bring them. Our skin is our largest organ and skin sensitivities are real! All our stylists are trained by Sandra with Curly hair. Not al of our stylists are DevaCurl or RezoCut trained. Sandra is a Deva Curl Educator. Sandra and Sophia are Rezo trained. Sophia, Mehr and Rian are also DevaCurl Inspired Stylists.

Will you be getting Coloring services? If so please be sure to fill out the patch test waiver at the bottom of this form if you DO NOT wish to have a patch test done. If you are not receiving color services you may skip the questions related to chemical services.

A patch test should be preformed 24 hours before your color service.

How often do you like to come in?

Most Medium Length haircuts are booked every 12 weeks

Do you have color treated hair?

When was your last chemical service?

Mark all that apply within the last 5 years

Have you ever had an allergic reaction to Hair Color or Hair Care products? If yes please describe below and list what you are allergic to if know the ingredient(s). If you wish to forego the 48 hour patch test to receive a chemical service please let your stylist know and we will have a waiver form for you to sign. Please type in your name and indicate any allergy so that we know you have read this portion of the form. *

In the last year have you had surgery with general anesthesia?

Yes - *I understand that anesthesia can affect my hair color resultsNo

Are you currently Pregnant or have givin birth in the past year?

YesNo

Are you currently taking prescribed medication?

Yes -*I understand that certain medications/drugs can affect my hair color resultsNo

Please include a photo of yourself and inspiration photo of what you may like. You can also text this to 408-874-6879

Browse Files

This lets me know a little more about you and what you like! This is a MUST for Blonding/ highlighting and creative color appointments. Our Remote Reservationists will contact you if a photo is not provided.

These next questions help me know a little more about you and your lifestyle. Feel free to skip any you are unsure

What do you do for a living?

What do you do in your spare time? What are your hobbies?

How would you describe your personal style?

Dear valued guest,

If you have chosen to receive a chemical service with us. We pride ourselves on our high level of skill and our long lasting relationships with our guests. Here are some tips that can make your service results more successful:

1) Chemical services can have varying results based on your individual hair.
2) It is extremely important that you make your stylist aware of any and all other processes you have used on your
hair.
3) Your clothes may be exposed to the chemicals and products despite our best efforts to protect them. If you would prefer, you can dress down into a smock to avoid this risk.
4) There is a risk of your jewelry (earrings and necklaces) being damaged or lost during your service. We recommend you remove them before your service.
5) Please feel comfortable contracting DBS Salon at anytime after your service if you have any questions or concerns.

Liability Waiver

I have been made aware by a service provider of DBS Salon (Triptych Studios Inc) that I am choosing to receive a chemical or color service. I have made my service provider aware of all of the processes I have used on my hair in the recent months/years to assist in their assessment of my hair's current status and the process that I need to achieve my desired results. I realize that this is very important information and that any information I withhold regarding my previous processes will increase my chances of damage and the potential for unpredictable chemical reactions. Chemical processes may cause some damage to the integrity of my hair. There are products recommended to improve the health of my hair as well as maintain the results after the service. I am aware that my technician has been trained in the service technique and that they will do their absolute best to create the best results and therefore I will not hold liable DBS Salon (Triptych Studios Inc) or my Service Provider if the process has unexpected or undesired results.

I understand that there is a required/recommended 48 hour patch test recommended by my service provider and product manufactrurer. By signing this form I agree to not hold liable DBS Salon or my technician if any allergic reaction may occur if I choose to forego this step.

Signature*

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THANK YOU FOR MAKING IT THIS FAR! After you hit submit, your form goes to our remote reservationist team. Once we reach your name, we will text you with an opening. If you would like an update on the wait time of your request, Please text the salon at 408-874-6879. For openings with less than 24 hours notice, we will post on our Social Media Accounts. We are not booking new guests more than 12 weeks in advance.

DBS Salon is located in Kifer Commerce Park , 1296 Kifer Rd #601, Sunnyvale CA 94086

Instagram @dbs_salon

Facebook @dbsSalon

TikTok @dbssalon

www.dbssalon.com

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