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Customer Satisfaction Survey
6
Questions
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1
Which Water Works location did you visit?
Kyle, Texas
New Braunfels, Texas
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2
Date
Date of Service
-
Date
Year
Month
Day
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3
Time of Visit (Approximate)
Specifying time of visit helps us identify employee training and staff development needs
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2
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10
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12
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12
Hour
00
10
20
30
40
50
00
10
20
30
40
50
Minutes
AM
PM
PM
AM
PM
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4
Overall Satisfaction of Service
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
Quality of Finished Product
Friendliness of Staff
Helpfulness of Staff
Speed of Service
Quality of Self-Service Vacuums
Cleanliness of Car Wash Site
Quality of Finished Product
Friendliness of Staff
Helpfulness of Staff
Speed of Service
Quality of Self-Service Vacuums
Cleanliness of Car Wash Site
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
N/A
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5
Would you recommend Water Works to others?
Yes
No
Maybe
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6
Comments and Suggestions for Improvement
Please add comments here
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