Application Requirements: One form of identification and property lease agreement or proof of ownership.
We are unable to process your application without these documents.
Please note that residential connection fees are as follows:
*For Natural Gas service contact Atmos at 1-888-286-6700.
City of Greenville Code of Ordinance
Electric Service Options
Prepaid Electric Service - SmartPay
Would you be interested in the GEUS Prepaid Electric Service?
Level Billing Program
Water / Sewer Service Options
Default billing will be based on consumption if no option is selected below
Sewer Rates - Winter Quarter Average Option
Sewer Rates are billed on a winter quarter average. All new customers have the option of choosing to be billed according to the consumption of water used, or to be billed by the average family consumption of 6200 gallons. The cost of 6200 gallons equals $43.25 and would be billed monthly until a personal winter quarter average is obtained. A winter quarter average will be applied to all consumers based on actual water consumption used during the months of December through March of each year and will change annually with the April billing statements. Please indicate which option you would like. Please note: The option chosen will not be changed until your personal WQ has been averaged.
Request for Disclosure of Information Maintained by GEUS
Information in your GEUS customer account record, including information regarding customer usage, services, and billing, including amounts billed or collected for utility usage, is generally excepted from disclosure under Texas Government Code, Chapter 552 (Public Information Act). *However, the Texas Utilities Code, Chapter 182 (Rights of Utility Customers) Provides that a customer of a government-operated utility may request that the government-operated utility to disclose personal information in a customer's account record, including the customer's address, or any information relating to the volume or units of utility usage or the amounts billed to or collected from the individual for utility usage. Additionally, a customer or a representative of the customer may receive information excepted from disclosure if the information directly relates to utility service provided to the customer and is not otherwise confidential by law.
This form enables you to request disclosure of certain information under the Texas Utilities Code, Chapter 182. If you wish to request disclosure of your information, please check the boxes below and submit this form.
Garbage Service Options
Residents within the City of Greenville are required to use a 95 gallon garbage cart provided by Blackjack Disposal.
Additional garbage carts are available upon request. Additional charges apply.
Residents outside the city limits will need to contact the garbage company that services your area.
Residents within the City of Greenville have one 95 gallon black recycling cart with a blue lid included in their service.
Additional recycling carts are available upon request. Additional charges apply.
Additional Account Options
GEUS' RoundUP Program is easy to participate in and has the ability to make a huge impact on someone else in our community. Monthly, your GEUS bill will round up to the next dollar, those pennies go to people in our community for utility bill assistance.
How it works:
Each month your bill will be rounded up to the next dollar and that money will be used to help someone in our community with utility bill assistance.
So, if your bill is $185.43, the bill would be rounded up to $186.00 and the $0.57 would go to help a local family.
The average customer would only donate about $6.00 a year, and the maximum amount a customer could contribute annually would be $11.88.
Each donation is a very small amount from each GEUS customer, but the impact we can all make together will be significant to our community.
GEUS Late Charge Waiver Program
I acknowledge that the above information has been explained to me, and understand the options I have chosen will be applied to my account and any forms to be filled out must be returned within 10 days of the date of connection. Failure to supply these forms could result in disconnection of service and disconnection fees may apply.
Internet & Cable Services are billed one month in advance
Internet Service Options
Internet Prices and Packages
Cable Service Options
Cable Prices and Packages
GEUS offers multiple payment options.
Choose to pay your bill using the GEUS App, Online Bill Pay, Pay-By-Phone or Pay in Person options.
Visit our website to learn more about these easy to use payment options.
GEUS Payment Options
If you did not attach the required documents in step 1 of the application process, you are required to provide those before services can be connected.
Services will not be connected until this information has been submitted. How to submit these requirements:Email CustomerService@geus.org or Call 903-457-2800.
I understand that I am required to submit the required documents explained in step 1 by contacting GEUS before my services will be connected.
The Applicant, whose signature appears below, applies to GEUS for some or all of the following services: Electric, Water, Sewer, Garbage, Cable TV, Internet and other services incident thereto, to be supplied at the address herein described, and upon request, at any other local address to which Applicant may move. The Applicant agrees to pay for said services as bills are rendered therefore, in accordance with the rates, rules and regulations as provided in the City Charter or by City Ordinances as now existing or as may be enacted and in effect at the time of delivery, regardless of who the consumer might be. The Applicant further agrees to release and discharge said GEUS or the City of Greenville from a liability for damages suffered (1) by reason of electric or water currently furnished to the premises, or (2) by reason of interruption, discontinuance or disconnection of service hereunder from any cause other than negligence by GEUS or the City of Greenville or (3) by reason of the condition, maintenance, location, or existence of any of the facilities, fixtures or systems located on or adjoining the property supplied and by which services are furnished and delivered. Service requests for disconnections will be processed within 2 business days.
Applicant agrees to follow all current or as amended policies and procedures established in the Greenville City Ordinances and GEUS Service Policy. Such policies and procedures can be found on the links provided.
Greenville City OrdinancesGEUS Service Policy (PDF)
My signature is an acknowledgement that this is a contract and that I personally agree to make payments and am guaranteeing payment of all sums due and owing on behalf of myself and anyone using services at this address. Additionally, by submitting this form via electronically, I agree to conduct business electronically and an electronic signature is binding on me. If I move from this address, it is my responsibility to contact GEUS to terminate this account. I will remain responsible for the amounts owed on or services charged to this account until such time as I terminate this account.
An email with your completed application will automatically be sent to the email address you provided.