Application Requirements: One form of identification and property lease agreement or proof of ownership.
We are unable to process your application without these documents.
Please note that residential connection fees are as follows:
*For Natural Gas service contact Atmos at 1-888-286-6700.
City of Greenville Code of Ordinance
Electric Service Options
Would you be interested in the GEUS Prepaid metering program?
Level Billing Program
Water / Sewer Service Options
Default billing will be based on consumption if no option is selected below
Sewer Rates - Winter Quarter Average Option
Sewer Rates are billed on a winter quarter average. All new customers have the option of choosing to be billed according to the consumption of water used, or to be billed by the average family consumption of 6200 gallons. The cost of 6200 gallons equals $40.68 and would be billed monthly until a personal winter quarter average is obtained. A winter quarter average will be applied to all consumers based on actual water consumption used during the months of December through March of each year and will change annually with the April billing statements. Please indicate which option you would like. Please note: The option chosen will not be changed until your personal WQ has been averaged.
Utility Account Confidentiality
I hereby request that all personal information (address, telephone number, and social security number), and any information relating to the volume or units of water usage or the amounts billed to or collected from be kept confidential.
Confidentiality Request Informaiton
Garbage Service Options
Residents within the City of Greenville are required to use a 96 gallon green garbage toter.
Additional garbage toters are available upon request, additional charges apply.
Residents outside the city limits will need to contact the garbage company that services your area.
Recycling Service Options
Residents within the City of Greenville have one 96 gallon blue recycling toter included in their service.
Additional recycling toters are available upon request, additional charges apply.
Additional Account Options
GEUS Late Charge Waiver Program
I acknowledge that the above information has been explained to me, and understand the options I have chosen will be applied to my account and any forms to be filled out must be returned within 10 days of the date of connection. Failure to supply these forms could result in disconnection of service and disconnection fees may apply.
Internet & Cable Services are billed one month in advance
Internet Service Options
Internet Prices and Packages
Cable Service Options
Cable Prices and Packages
GEUS offers multiple payment options.
Choose to pay your bill using the GEUS App, Online Bill Pay, Pay-By-Phone or Pay in Person options.
Visit our website to learn more about these easy to use payment options.
GEUS Payment Options
If you did not attach the required documents in step 1 of the application process, you are required to provide those before services can be connected.
Services will not be connected until this information has been submitted. How to submit these requirements:Email CustomerService@geus.org or Call 903-457-2800.
I understand that I am required to submit the required documents explained in step 1 by contacting GEUS before my services will be connected.
The Applicant, whose signature appears below, applies to GEUS for some or all of the following services: Electric, Water, Sewer, Garbage, Cable TV, Internet and other services incident thereto, to be supplied at the address herein described, and upon request, at any other local address to which Applicant may move. The Applicant agrees to pay for said services as bills are rendered therefore, in accordance with the rates, rules and regulations as provided in the City Charter or by City Ordinances as now existing or as may be enacted and in effect at the time of delivery, regardless of who the consumer might be. The Applicant further agrees to release and discharge said GEUS or the City of Greenville from a liability for damages suffered (1) by reason of electric or water currently furnished to the premises, or (2) by reason of interruption, discontinuance or disconnection of service hereunder from any cause other than negligence by GEUS or the City of Greenville or (3) by reason of the condition, maintenance, location, or existence of any of the facilities, fixtures or systems located on or adjoining the property supplied and by which services are furnished and delivered. Service requests for disconnections will be processed within 2 business days.
Applicant agrees to follow all current or as amended policies and procedures established in the Greenville City Ordinances and GEUS Service Policy. Such policies and procedures can be found on the links provided.
Greenville City OrdinancesGEUS Service Policy (PDF)
My signature is an acknowledgement that this is a contract and that I personally agree to make payments and am guaranteeing payment of all sums due and owing on behalf of myself and anyone using services at this address. Additionally, by submitting this form via electronically, I agree to conduct business electronically and an electronic signature is binding on me. If I move from this address, it is my responsibility to contact GEUS to terminate this account. I will remain responsible for the amounts owed on or services charged to this account until such time as I terminate this account.
An email with your completed application will automatically be sent to the email address you provided.