Warranty & Repair Request Form

Warranty Request Form

Please fill out the form below.
**If you are inquiring about a HED Tomcat wheelset please contact Diamondback directly: Bradley Tomson (800)222-5527 X2220

https://ride.diamondback.com/support-warranty
I am a *
Shop Name
Full Name*

First NameLast Name
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Phone Number*

Area CodePhone Number
E-mail*
Requesting a
Please list the type of wheel(s) & describe the issue with your wheel(s)
The more detail the better we can assist you with your case
Images*

Browse Files
Please upload a few images to show the issue described Cancelof
Sales Receipt

Browse Files
Please upload the original Sales Receipt to be considered for warranty Cancelof
PLEASE NOTE: Any wheels sent to us for warranty or repair must be clean and free of any/all accessories such as tires, tubes, rim tape, cassettes, skewers, axles, disc brake rotors, track lockrings, and reflectors (or there will be a service charge). We are not responsible for any loss of these accessories.
Thank you! You will hear from us shortly with options and steps on what happens next. However please allow up to 48hrs for a response from us.
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Warranty Request Form