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Exchange Form

Exchange Form

I'm so sorry you didn't LOVE your purchase!  I hope I can help you find something that is a better fit and/or style for you.     ↪ EXCHANGES can be made within 5 days of delivery with tags attached, unworn, unwashed, and in sell-able condition for store credit!    Buyer is responsible for both shipping the exchange item back and new item out unless returning due to defective item.    The item must be on its way back me within 3 days of completing this form.  Store credit is good for on any item(s) I currently have in stock.
13Questions
  • 1
    Was the item(s) you'd like to return one of the types listed above?
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  • 2
    ***SIZE EXCHANGES ARE POSSIBLE IF THE FOLLOWING HAPPENS:  1) The shoes have not been worn outside and they don't show any signs of wear when they are returned to me. 2) The shoes are put back in the mail to me within 3 days of customer receiving them. There is a small window after I receive my order during which I can request a new size be sent to a customer for an exchange so I need the unwanted pair returned quickly. There is no guarantee that they will have every color in every size, but I will do my very best to get what you need. If it is not available, we can talk about swapping colors for the size you need. 3) The customer pays for shipping back to me and for the new shoes to be sent to them. HAVE YOU READ THE ABOVE, AGREE, AND WOULD LIKE TO CONTINUE WITH YOUR RETURN?
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  • 3

    I'm sorry that you didn't love the item(s) you purchased, but since they do not qualify for a return or exchange, or because you are outside of the return/exchange window, you should not fill out this form.

    Please contact me if I can help you in any way with future choices that will fit your body/style better!

    Sincerely,

    Lisa

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  • 4
    Please upload a photo of the defect in your item, then continue filling out the rest of the form.  After I receive this form, with the photo, I will contact you to let you know if I need you to return it or not.
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    Max. file size: 10.6MB
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  • 5
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    Pick a Date
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  • 6
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    Pick a Date
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  • 7
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  • 8
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  • 9
    Please be as specific as possible.  For example, "Black Swing, size Large"  You can usually find the style name on the bag.  If you have more than one item you'd like to exchange, you can list more than one here.
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  • 10
    Again, please be as specific as possible, so I can help guide you to better choice.   
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  • 11
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  • 12
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  • 13

    NEW: Please DO NOT SHIP your item(s) until you hear from me regarding where to ship to.  Some items will go to me and some will need to be shipped back to the warehouse.

    Thank you!

    AFTER YOU READ THIS, HIT THE SUBMIT BUTTON OR THE FORM WILL NOT GO THROUGH TO ME! 

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