CHANGE OF DATE OR VENUE
Jeanette's Photography must be notified immediately of any changes in schedule or location, at least one month prior to the scheduled date of event. Notification of any changes can be made by phone along with written notice sent via email for documentation. If an email is sent, a confirmation of receipt must be in writing. It is the client’s responsibility to confirm all arrangements at least 14 days prior to the event. In the event of change of address or contact information (time, etc.) as listed, you must notify Jeanette's Photography and Film Productions.
RETAINER
No date is reserved until a retainer/full payment is received in advance. If final payment is not received as set forth herein, Jeanette's Photography and Film Productions reserves the right to withhold delivery of the Photographs/Videography or any other Product supplied and or not attend the event/session until payment is received. Upon clients signature and payment of retainer fee, Jeanette's Photography and Film Productions agrees to reserve the date and time specified.
CANCELLATION
If for any reason Client cancels this contract prior to or on the wedding date, Jeanette's Photography shall keep the retainer (50% deposit fee) and any monies paid on the date of cancellation.
There shall be NO refund of retainer (50% Deposit) after 48 hours from the signing of agreement due to the reservation of the Photography/Videography date. If the event is cancelled within 30 days of the date, the client shall pay the balance of the contract due to the high probability that Jeanette's Photography and Film Productions will not be able to further book that date. Once a balance is paid, it is NON-REFUNDABLE. Any other arrangements shall be discussed between the client and Jeanette's Photography and Film Productions. All arrangements will be put in writing. Cancellation must be in writing even if a phone call was made to inform Jeanette's Photography and Film Productions of the cancellation. The retainer fee (50% Deposit) will be transferable up to 365 Days after cancellation. The client agrees to not expect a new date to automatically be available. The client will be given the chance to reschedule but cannot be pushed ahead of other reserved clients.If Client should cancel the event for any reason, the retainer(50% deposit fee) will NOT be refunded.
If Client wishes to postpone or otherwise change the Event date... if Jeanette's Photography is available for the desired new date, Photographer and client will execute a new contract, and all monies paid will transfer to the new date. The new date must be within 4 months of the original date or the new contract will be subject to Photographer’s then current rates. If Jeanette's Photography is unavailable on the new date, the Contract will be canceled and the retainer will NOT be refunded.
Upon acceptance of these terms and payment of the retainer (50% deposit), Jeanette's Photography shall commit to attending the Event on the specified date, and shall make no other reservations for that date. If client cancels the Event entirely, Photographer suffers a loss, therefore any fees paid previously under this contract is NON-REFUNDABLE.
FAILURE TO PERFORM
Due to the limited and subjective nature of the event Jeanette's Photography and Film Productions cannot be held responsible for requested photographs/videography not taken or missed, lack of coverage resulting from weather conditions, or schedule complications caused by but not limited to, anyone in or at the event, or by the church or location restrictions. The photographer is not responsible for lost photo opportunities due to any kind of equipment malfunction, the lateness of the event couple, or other principles. The Photographer is not responsible for the lack of coverage due to weather conditions, scheduling complications due to lateness of individuals, rules and restrictions of venue, or the rendering of decorations of the location. It is acknowledged that any lists submitted to Jeanette's Photography and Film Productions will be used for organizational purposes only and in no way represents photography/videography that will actually be produced. Jeanette's Photography and Film Productions will do their best to fulfill all requests but can make no guarantees all photographs/videography will be delivered. No RAW unprocessed photographs/videography will be supplied to client. Clients are responsible for all location fees and permits.
UNFORESEEN CIRCUMSTANCES CLAUSE
If Jeanette's Photography and Film Productions or its assigns, cannot perform this agreement due to a fire, casualty, strike or other civil disturbances, Acts of God,pandemics, including but not limited to, road closures, severe traffic, fire, terrorism or other causes beyond the control of the parties, or due to the photographers illness, then Jeanette's Photography and Film Productions shall return any moneys paid by the client, less expenses, but shall have no further liability with respect to the agreement. This limitation of liability shall also apply in the event that photographic materials are damaged in processing, lost through camera malfunction, compact flash card malfunction, lost in the mail, or otherwise lost or damaged without the fault on the part of Jeanette's Photography and Film Productions.
INCLEMENT WEATHER CHARGE
In the event of severe weather, including but not limiting, a blizzard, severe rain storm or other unforeseeable events Jeanette's Photography and Film Productions may make the decision that it’s unsafe to drive home, and hotel stay will be billed to the client.
WEDDING COORDINATOR/EVENT GUIDE:
If the ceremony or reception provides a "COORDINATOR/ EVENT GUIDE", the client is responsible for communicating all day of information. Including, but not limited to: time line, itinerary, schedules, etc.; with Jeanette's Photography and Film Productions prior to the wedding day/Event.
EXCLUSIVITY
Jeanette's Photography and Film Productions shall be the exclusive photographer(s) retained by the client for the purpose of photographing the Event. Family and friends of the clients and other vendors shall not interfere with the photographer’s duties. Guests/Client will be asked to refrain from taking flash photographs at certain intervals of event services to ensure proper exposure of images. Additional professional photographers may be employed only with prior written permission from Jeanette's Photography and Film Productions. Jeanette's Photography and Film Productions spends special time planning and posing your photographs and asks that guest NOT intervene. Jeanette's Photography and Film Productions will request your intervention if a guest is inhibiting our ability to full document your event.
PERMISSIONS
It is the clients’ responsibility to schedule and receive permission to use various locations for photography, including the wedding and reception locations and any other locations used during the day. Should a location require a payment, this payment will be paid by the clients.
COPYRIGHTS
All photography/videography created by Jeanette's Photography and Film Productions are copyright protected. It is a violation of federal copyright law to copy, scan, or allow photographs/videos created by Jeanette's Photography and Film Productions to be reprinted, duplicated, digitally reproduced, copied, scanned, or altered digitally or otherwise, without Jeanette's Photography and Film Productions express written permission. The client may print (on their own) their personal Wedding Photographs/Lifestyle Session with the written consent of Jeanette's Photography and Film Productions only once in possession of the digital images, whether via Dropbox.com or DVD. The negatives/digital files remain sole property of Jeanette's Photography and will never be given or sold.
Jeanette's Photography and Film Productions agrees to grant these image rights to the client with a non-exclusive, limited, perpetual license.
This license allows the client to do the following with the images:
i) Display the images and videos;
ii) Print the images;
iii) Upload, email, or electronically transfer the images/videos or files; and,
iv) Publish the images/videos on personal websites or social media websites
*This applies only if giving Jeanette's Photography and Film Productions credit. A description must be made by the client stating ‘Copyright Jeanette's Photography and Film Production Please do not copy/paste or edit in any way’.
THIS LICENSE WILL PROHIBIT THE CLIENT FROM DOING THE FOLLOWING:
APPLYING FOR COPYRIGHT REGISTRATION OR SELLING OF ANY IMAGE OR ELECTRONIC FILES SUPPLIED BY JEANETTE'S PHOTOGRAPHY AND FILM PRODUCTIONS.
_________________INT.
MAKING ‘DERIVATIVE WORKS’ OR OTHERWISE MODIFY, INCLUDING EDITING AND/OR MANIPULATING ELECTRONIC FILES
_________________INT.
PROOFS
Jeanette's Photography and Film Productions, as a photographer, videographer and artist with whom Clients entrusts photography/videography to, retains the judgment to remove any image(s) from the proofs that it deems bad or irrelevant.
EXPENSE REIMBURSEMENTS
The Client agrees to reimburse Jeanette's Photography and film Productions for all reasonable expenses relating directly to the event itself. For example, parking fees, destination travel fees, accommodations, etc. This is Quoted beforehand. Both parties agree to discuss this thoroughly to avoid any surprises as to what will constitute an expense and Jeanette's Photography and Film Productions agrees to supply expense receipts if so requested.
EVENT FOOD SERVICE
Client does agree to provide a meal for Jeanette's Photography and Film Productions and those employed by photographer.
GARMENTS
Jeanette's Photography and Film Productions cannot be held responsible for damage to garments during environmental events. Client is responsible to arrange personal assistance for wedding/Event garments. Jeanette's Photography and Film Productions will not put any parties in a situation (unless requested by bride or groom) that will cause harm or damage to special garments. However, to achieve certain photos/videography, the clients agree that will trust the discretion of Jeanette's Photography and Film Productions and assistants.
CREATIVE LICENSE
Images may be edited at the photographer’s discretion, and delivered images may not include all images shot. The photographer reserves the creative right to edit and release only those deemed professional in quality and within the photographer’s artistic standards. By signing this contract, the client is aware of the style of photography that Jeanette's Photography produces.
SUBSTITUTION
In the event of illness or sudden event out of the control of both parties, Jeanette's Photography will attempt to substitute a photographer at no cost to client. This contract will be transferable to said photographer.
COOPERATION
The parties agree to positive cooperation and communication. If in Traditional Weddings, The Photographer/Videographer will need a translater - Someone in the family or a close friend that will be wiling to assist where needed so that the Photographer/Videographer know what is scheduled on the program and don't miss out on anything important.
TERMS/CONDITIONS
*Offerings [excluding prices] are subject to change without notice. The most up to date contract will immediately apply to any client that has already signed.
*No negative feedback/credit may be given on any Social Media Platform, If there are any problems do contact Jeanette's Photography and Film Productions via in written Email explaining the situation and it will be attended to as soon possible.
*If the hours invoiced for requested photography/videography services for any event, Wedding or Lifestyle are being invluenced by client been late due to non health/death related problems, Jeanette's Photography and Film Productions will continue to photograph/videograph the event untill the time has run out. If the client need the photographer/videographer for additional hours, it will be CASH/EFT on the day of event the amount of R 1000-00 Per Hour ( ONLY Weddings ) and for Lifestyle events the amount of R 500-00 Per Hour.
*A estimated time will be provided on Invoice to state a time for delivery of goods, Jeanette's Photography and Film Productions will inform via Email, Whatsapp, Phone if there are any changes in the estimated waiting period on Invoice provided. Minimum of 8 Weeks up to 12 Weeks for goods to be supplied to client, if the goods can be delivered anytime earlier than indicated, Jeanette's Photography and Film Productions will inform client of any changes. If the waiting period is more than 12 Weeks, Jeanette's Photography and Film Productions will inform in written to client of situation. Jeanette's Photography and Film Productions make use of Third Party Suppliers to create/design certain products, sometimes there can be a delay on delivering the goods in a specific time frame and will be in written explaining to client the current situation.
*No Township / Location Photography or Videography will be provided. Under no circumstances will Jeanette's Photography or assigned by her go out to Township/Clients home for any Wedding/Wedding formalities/Traditional Events or Lifestyle Event. Due to previous issues experienced, there will only be Photography and Videography Services rendered at the Venue of Wedding or Guesthouse or Hotel - Depending on Area Jeanette's Photography will have to be informed about the location ahead of time, no exceptions will be made!*** Due to current pandemic and Covid-19***
STORAGE OF IMAGES
Jeanette's Photography and Film Productions recommends you back up your images/videos on another media format other than USB/CD/DVD/HDD. Jeanette's Photography and Film Productions also recommends making multiple copies of your memories every year to insure the images/videos for years to come. Jeanette's Photography and Film Productions cannot be held responsible for the failure of storage devices due to mishandling. It is the client’s responsibility to keep several copies of their memories in more than one location, and back the images/videos up on another format such as a hard drive. This is the same for the use of Dropbox.com/Wetransfer/Pixieset. Once the images are in the hands of the client, it is the client’s responsibility to download and save the images/video. Backing up your images/video is very important.
THE UNDERSIGNED HEREBY ACKNOWLEDGE THAT THEY HAVE RECEIVED, READ, AND
UNDERSTAND THIS AGREEMENT’S CONTENTS.
Permission is hereby granted to Jeanette's Photography and Film Productions to use any images/videos created under this contract for professional samples, displays, internet website pages, advertising, exhibitions, contests, and any other purpose.
***Photographs/Videos of Client will be Published by Jeanette's Photography and Film Productions on Social Media, Business Website, Marketing/Portfolio Material like Photobooks, Canvases,etc.
***ONLY Exception includes the following Sessions: Boudoir Session - Photographs will not be published without clients written concent via Email.
FREQUENTLY ASKED QUESTIONS
• What happens if I am late for my shoot?
I am unfortunately very strict in regards appointment as I do not only do one session a day, it is matter of respect. If you are more than 15 minutes late fine of R500 and we will reschedule session according my availability, if there is time left we can shoot until 60 minutes or time are up. It is your responsibility to make sure you know where the Studio is to ensure you are on time. If you have your make-up done - ensure that your appointment will be finish on time, as make-up sessions are always late.
• How many outfit changes?
1 to 3 wardrobe changes.
• Can I supply my own cake?
Yes, I suggest the following two companies. Cake prices are not included in package options. Call ladies to ask in advance.
Cakes4Kids - Charlene
Lee-ann Cakes & Cupcakes - Lee-ann
• Do you supply the outfits?
I have a limited range available in Studio for rental ( Maternity dresses ) Newborns also has a limited range available - No additional fee.
• How many people are allowed at the Cake Smash Session?
Immediate family, the baby and siblings brothers and sisters. If there is extra people will be charged a fee.
• How long will it take before I get my photos?
Lifestyle photography client galleries - 6 to 8 Weeks
Wedding client galleries - 8 to 12 Weeks
If you like your child's album to be ready on his/her birthday, make sure to book well in advance.
• How many photos do I receive?
You will receive according to package quantities. Under no circumstances will RAW Images or Videos be given to client.