Repair Station Survey
Name
First Name
Last Name
Company Name
Email
example@example.com
Phone Number
-
Area Code
Phone Number
Was this your first time using EAM Repair Services?
Yes
No
Did EAM respond to your request (or inquiry) within 24 hrs?
Yes
No
I can't recall
You received complete and accurate information about your repair.
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Was your equipment repaired within the time you required?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Did the EAM Repair Station meet the requirements of your repair order?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
If applicable, how would you rate EAM's response to your AOG requirements?
Excellent
Good
Average
Below Average
Poor
N/A
Did you receive an estimate in a timely manner?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
After receiving, how would you rate the work performed and condition of your equipment?
Great
Good
Average
Below Average
Poor
Were certification documents provided with unit(s) and did they meet your requirements?
Yes
No
Overall, how would you rate your most recent repair experience with EAM?
Excellent
Good
Average
Below Average
Poor
Would you prefer to make your EAM purchases online through an EAM secure e-commerce website?
Yes
No, I prefer phone/email/fax
My company policy does not allow online purchases
Submit
Would you refer EAM to others?
Yes, absolutely
Maybe
I am not sure
Not often
No, never
Should be Empty: