Current Client Survey
Name
First Name
Last Name
Company Name
Email
example@example.com
Phone Number
-
Area Code
Phone Number
Did EAM respond to your request (or inquiry) within 24 hrs?
Yes
No
I can't recall
Please select how you would describe the product quote you received from EAM.
Too much information
Just the right amount of information
Not enough information
I did not receive a quote from EAM
Does your product meets expected requirements?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Does the documentation supporting the product meet requirements?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Did EAM provide complete and accurate information to you?
Strongly Agree
Agree
Neither Agree nor Disagree
Disagree
Strongly Disagree
Did you find our product lead times satisfactory?
Excellent
Good
Average
Below Average
Poor
If applicable, how would you rate EAM's reponse to your AOG requirements?
Excellent
Good
Average
Below Average
Poor
N/A
Please tell us what best influenced you to make your purchase.
The Price
The Product
The Service
The Lead Time
EAM's Reputation
Requirement
What best describes the price you received?
Very High
Slightly High
Fair
Slightly Low
Very Low
Would you refer EAM to others?
Yes, absolutely
Maybe
I am not sure
Not often
No, never
Overall, how would you rate your most recent purchase experience with EAM (from initial inquiry to delivery)?
Excellent
Good
Average
Below Average
Poor
Did you shop around and compare EAM to other competitors around the industry?
Yes
No
My purchase does not apply to this question
If so, how often do you shop around and compare EAM to other competitors in the industry?
Before EACH purchase
Before SOME purchases
NEVER
My purchase does not apply to this question
Have you ever purchased this product in the past from a company other than EAM?
Yes, more than 20 times
Yes, 10-20 times
Yes, less than 10 times
No, this is my first time purchasing this product
No, I am an authorized distributor.
Please tell us what best influences you to continue to make purchases from EAM.
*
The Price
The Product
The Service
The Lead Time
EAM's Reputation
Requirement
Would you prefer to make your EAM purchases online through an EAM secure e-commerce website?
Yes
No, I prefer phone/email/fax
My company policy does not allow online purchases
Submit
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