Lesson #3: How to Ask Patients to Refer Their Family Members and Friends

Lesson #3: How to Ask Patients to Refer Their Family Members and Friends, Part Four
Welcome Back! Let's continue with Part Four.
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1. Did you use the "We're expanding" method to get a patient's agreement to give your card to a family member or friend?*

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2. Congratulations! What happened?
2. OK. Please go back and repeat Lesson #3, Part Three.

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3. Watch this video:

Referrals Video Five, Method #3: "Take an Interest in Patients' Family Members and Friends"
4. What do you think of this method?
5. Action Step: With your coach pretending to be a patient, ask about a family member or friend, and when appropriate, make arrangements for the family member or friend to come in. Repeat with your coach until you are ready to try it. Check the box when done.*
6. Action Step: Do it! Take interest in your patients’ family members and friends as often as you can. Repeat until a patient has a potential new patient. Give him or her your card.

When done, come back and do Part Five.

Good luck! Start doing this today!

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Lesson #3: How to Ask Patients to Refer Their Family Members and Friends, Part Four