Lesson #3: How to Ask Patients to Refer Their Family Members and Friends

Lesson #3: How to Ask Patients to Refer Their Family Members and Friends, Part Three
Welcome Back! Let's continue with Part Three.
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1. Did you get a patient's agreement to give your card to a family member or friend?*

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2. Congratulations! What happened?
2. OK. Please go back and repeat Lesson #3, Part Two.
3. Watch this video: Referrals Video Four, Method #2 "We're Expanding"
4. What do you think of this method?
5. Practice this script with your coach: “Dr.___ has decided to expand our practice, so we’re now accepting new patients. Do you know anyone we can give the same good dental care we give to you?” Repeat until you are comfortable with this script. Check the box when done.*
6. Action Step: Use this method until you get a patient's agreement to pass your card on to a specific family member or friend.

When done, return to exectechweb.com/courses and continue with Part Four

Good luck! Start doing this today!

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Lesson #3: How to Ask Patients to Refer Their Family Members and Friends, Part Three