Project Satisfaction Survey
Company Name
Project was PRIMARILY for (select one):
Workflow
Systemization
Training
Assessment
Workstation Manual
File System Set-up
Time Management / Efficiency Strategies
Other
In your opinion, what were the key reasons Mims Business Consulting (MBC) was selected for this project?
(e.g., reputation, expertise, price, overall strength of proposal, etc.)
Our Performance: Overall Satisfaction
Rows
Very dissatisfied
Somewhat dissatisfied
Neutral
Somewhat satisfied
Very satisfied
Overall Satisfaction
Customer service
Professionalism
Quality of services
If the need arose, how likely are you to do business with us again?
1
2
3
4
5
Very unlikely
Very likely
1 is Very unlikely, 5 is Very likely
From your experience with our performance, how likely are you to refer us to a colleague?
1
2
3
4
5
Very unlikely
Very likely
1 is Very unlikely, 5 is Very likely
Do you have any suggestions for improving our service?
Please rate us in the following areas:
Rows
N/A
1
Very dissatisfied
2
Somewhat dissatisfied
3
Neutral
4
Somewhat satisfied
5
Very satisfied
Quality of training
Quality of consultant's recommendations
Value
Working relationship w/consultant
Post service follow-up
What did you like most or value about your engagement with the consultant?
Rows
1
Strongly Disagree
2
3
4
5
Strongly Agree
The consultant delivered the results and quality as promised
Services met my expectations
The project objectives were met with a "can do" attitude
Communications were open, honest and timely
The consultant provided and demonstrated creative and flexible approaches
Written reports were clear and concise
In overall value, I believe Mims Business Consulting met or exceeded my expectations
Are there any services you would like us to add?
Do you have any other comments?
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