Privacy Notice

Hi this is Sarah, director and founder of 500 Words Ltd

I want to answer your questions about how we store, control and process any data we hold about you. You can contact me through this webpage, by email at sarah@500words.co.uk, or if it is really urgent ring me on +44 7767 342747.

We want your contracts to help you do business (see our manifesto).

This notice is our contract with you to show how you can trust us with your data.

We take your privacy and how we handle your data seriously. You give us and we collect data (your name, details about your usiness, your clients, your business address and your email address, but not sensitive data) when you ask us to work with you under a contract.

We use that data to carry out our services. We will store that data in documents on a desktop and using a password-protected encrypted cloud storage solution. We store that data for at last 6 years and up to 12 years to ensure we meet our legal and regulatory requirements and have evidence in the event you want to bring a legal action against us. We share basic client invoicing data with our accountancy firm.

We do not store, process, or control any other data. The cloud storage provider and our accountant have confirmed that they comply with all relevant data protection, processing and control requirements.

We handle your data because it is necessary to carry out the services you have asked for. We will not subscribe you to any other emails from our company (you can do that yourself) – as we have no wish to bung up your inbox with more trash.

Under the EU general data processing regulations you have certain rights which are listed below and we want to make sure you understand them.

Please tick to confirm you have understood your rights*

the right to know – we have let you know above how we store, process, control and protect your datathe right of access – you can ask for copies of your data and we will reply within a monththe right to rectification – you can ask us to correct any incorrect data we hold and we will do so willinglythe right to erasure – you can ask us to delete your data and we will do so gladlythe right to restrict processing – you can set limits on how we process your data; just let us knowthe right to data portability – you can ask us for copies of your data in a way that you can share with others; we will helpthe right to object – you can object if you are unhappy with how we store, process, control and protect your data; we will listen and actthe right not to be subject to automated decision -making including profiling – we don’t do this now and have no plans to do so in the future

If you think there is any problem with the way we are storing, processing, controlling or protecting your data, you can complain to the Information Commissioner’s Office https://ico.org.uk/.

We'd like to know if this notice has clarified how we use your data. If you agree please sign below

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Privacy Notice: Clients