Customer Satisfaction Survey

Customer Feedback Survey

Please let us know about your experience with our products and service.
Name:
E-mail Address
Company Name
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Phone Number

Area CodePhone Number
Number of sales representatives in your organization?
Please rate GSG based on the following categories:

(1 = POOR, 10 = EXCELLENT)
Customer Service
Quote Response
Deliveries
Technical Support
Order Accuracy
Quality of Products
Overall Satisfaction
Resources Made Available
Pricing
Marking Issues / Gage Identification
Certification Accuracy
When you have problems / issues with orders, do you feel you are heard by GSG?
Do you feel you are treated in a professional manner by GSG representatives?
Do you receive answers to your questions in a timely manner?
In your experience, how would you rate your experience with GSG currently from last year?
What services do you think would improve your experience with GSG? (click all that apply)

Reduced LeadtimesFaster Quoting TimesOnline Purchasing OptionBetter Product InformationExpanded Product Line
Please select the product you expect to sell / buy in the next year: (Please select all that apply)
What other gage companies do you feel are major competitors for GSG?

Vermont GageHemcoPMC LonestarJohnson GageMitutoyoMar FederalDorseyBarcorGreenslade
Do you have any suggestions to improve our product and service?
How satisfied are you with our company overall? (Please select one)

Very SatisfiedSatisfiedUndecidedUnsatisfiedVery Unsatisfied
Thank you for completing our survey. Your answers matter and will help GSG improve your overall customer experience. It is our goal to provide you with the best customer service and products available.
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Customer Feedback Survey

Please rate GSG based on the following categories: