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    Technical Helpdesk

    How can I help you today?

    Please allow up to 5 working days for your request to be processed.

    Kindly note that response times may be slower than usual as our team is currently working on the replacement of 255 PCs to serve you better.

    We appreciate your patience and will respond soonest possible by Friday, 20 Mar 2026 onwards

    Likewise, you may like to approach your lecturer supervisor for assistance on software installations

     

  • Access to Where to seek help?

      NYP Student Portal
      Email, PoliteMall & SDM Lab PCs Account

    • Office 365 Email
    • Brightspace (formerly Blackboard)
    • Student Attendance System
    • myNYP Portal
    • myNYP Portal / Email / WiFi / SDM Lab PCs Password Self-Reset





      NYP Student IT Helpdesk (DSS-Fujitsu)

      1. Location:           Block A Level 1, A.152
                                    (Food Central)

      2. Opening hours:  8.30am-6pm (Mon-Fri)                            
      3. Call:                    65500099

      4. Email:                 NYPSTUHELPIT Fujitsu

      5. For more info:     Common User Guide

    •   HBL Software List
         
      Please click here

    •   SDM NAS Storage account
       
      Password Self-Reset 
        (Campus Network only)
    •   Log a Helpdesk Ticket
        to System & Facilities Management Group
        - Please scroll down

     

  • Access to Where to seek help?

      NYP Staff Cloud PCs, SDM Lab PCs Login a/c   
      & Network Matters

    • NYP notebook PCs, Staff Cloud PCs, network and enterprise applications.
      - Please approach NYP Staff IT       
        Helpdesk.

    • Self-service account reset and service request update:
      - Please click here.

      NYP Staff IT Helpdesk (Fujitsu)

      1. Location:             Block A Level 1, A.152
                                     (@Food Central)

      2. Opening hours:   8.30am-6pm (Mon-Fri)

      3. Service Request:  Staff IT Helpdesk Portal

      4. Call                      6550 0099

      SDM NAS Storage account

    • Password Self-Reset
     

      Log a Helpdesk Ticket

    • to System & Facilities Management Group
      - Please scroll down


  • Access to Where to seek help?
     

      NYP Portal & SDM Lab PCs login a/c Password
      Self-Reset

    • Adjunct Lecturer Portal
    • Password Self-Reset

     







      NYP Adjunct Lecturer IT Helpdesk (Fujitsu)

      1. Location:            Block A Level 1, A.152
                                    (@Food Central) 

      2. Opening hours:  8.30am-6m (Mon-Fri)

      3. Email:                  NYP IT Fujitsu Helpdesk

      4. Call:                     6550 0099

      NYP HR (Non Technical)

    • Please click here to email to NYP HR

      SDM NAS Storage account

    • Password Self-Reset


     

      Log a Helpdesk Ticket

    • to System & Facilities Management Group
      - Please scroll down


     

  • IT AV Media
     
    • IPad
    • Tablet
    • HP
    • VR/AR Dev kit)
    • Laptop
    • Macbook
    • Wacom Tablet/Pen
    • Peripherals (keyboard, mouse, cables, etc..)
    • Workstation PC
    • iMac
    • Projector
    • Speakers
    • Microphone
    • Webcam

     
     

     

     

    • Cameras
    • Lens
    • Tripod
    • Green Screen
    • Lighting equipment
    • Audio Recorder
    • Drones
    • Gimbal

     

     

  • Media Loan Helpdesk
    please click on the following link instead 
    https://discord.gg/247TjB7tPN
    (applicable to only authorised users)

  • Administrative Rights
    (AR)

    please click on the following link instead 
    https://for.edu.sg/ar 

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