Information Technology Manager
This is a formal agreement to allow you to make a decision for your network environment. Currently, you have been paying as per the job of flat dollar fees per labor hour plus equipment needed to perform this task. That would most likely exceed any reasonable
Budget. I would like to offer the network block of tech support that will include all phone support on a monthly charge with a set number of hours. When exceeding these hours time will bill at $65.00 per hour.
Off-Site back up is offered as an additional service, as well as disaster recovery service backup is added as per server or pc, rated by amounts of backup. With the frequency of backups as little as every 10 minutes. Please ask about this service. The following tasks listed below will be included in this block of tech support.