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Customer Survey
Please complete this survey to receive a 10% discount E-Voucher.
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1
Please upload the print screen of your google review.
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Full Name
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As per identity card
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Age Group
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18 - 25
25 - 35
35 - 45
45 - 55
56 & above
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Gender
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Male
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Mobile
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E-mail
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7
1. Are you concerned about the quality of the air you breathe?
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a. Never thought about it but now that i think about it
b. Not concerned
c. A little concerned
d. Fairly concerned
e. Very concerned
a. Never thought about it but now that i think about it
b. Not concerned
c. A little concerned
d. Fairly concerned
e. Very concerned
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8
Never thought about it but now that i think about it:
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i. Still not concerned
ii. A little concerned
iii. Fairly concerned
iv. Very concerned
i. Still not concerned
ii. A little concerned
iii. Fairly concerned
iv. Very concerned
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9
2. Which of the following places are you more exposed to on a regular basis?
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a. Home
b. Office
c. Car
d. Others
a. Home
b. Office
c. Car
d. Others
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Others
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Others
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12
3. What type of air pollutants are you concerned about?
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Can choose more than 1
Pet Dander
Dust Mites
Bad Smells
Carbon Monoxide
Moulds
Fungi
Bacteria
Viruses
Chemicals
Harmful Gases
Smoke
Others
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13
1. How did you come to know of Medklinn?
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Can choose more than 1
Google
Social Media (ie. FB & IG)
YouTube
Online Forum (ie. Lowyat Forum)
Online Stores (Lazada & 11street)
Chat Groups (ie. WhatsApp)
Exhibitions & Roadshows
Family, Friends & Acquaintances
From my doctor
Pharmacies
Retail outlets
Newspaper & Magazines
Television & Radio
Others
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Others
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15
2. Where would you prefer to buy Medklinn from?
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a. Physical retail store
b. Online
c. Medklinn Showroom
d. Others
a. Physical retail store
b. Online
c. Medklinn Showroom
d. Others
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Others
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17
3. Why do you need to buy an air cleaner?
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Can choose more than 1
I need better air quality
Have sinus problem/sensitive nose
Remove bad smells
Prevent illnesses/infections
Remove haze
Remove moulds
I have babies/ youngsters
Recommended by doctor
Recommended by pharmacist
Given as a gift
Others
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18
Others
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19
4. Why do you choose Medklinn?
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Can choose more than 1 unit
No filter to be replaced
Easy maintenance
Compact and handy size
Reputable brand
More effective
Affordable
Portable
Recommend by doctor/pharmacist
24/7 protection
Chemical-free
Low power consumption
Sleek design
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20
5. When choosing an air cleaner, which is more important to you in order of priority.
Not Important
Somewhat Important
Very Important
Affordability
Easy to use
Effectiveness
Easily available
Safe to use: chemical-free & drug-free
Uses less energy
Customer service
Reputable brand
Maintenance
Free delivery
Scientific proof
Lifespan
Portability
Affordability
Easy to use
Effectiveness
Easily available
Safe to use: chemical-free & drug-free
Uses less energy
Customer service
Reputable brand
Maintenance
Free delivery
Scientific proof
Lifespan
Portability
Not Important
Somewhat Important
Very Important
Not Important
Somewhat Important
Very Important
Not Important
Somewhat Important
Very Important
Not Important
Somewhat Important
Very Important
Not Important
Somewhat Important
Very Important
Not Important
Somewhat Important
Very Important
Not Important
Somewhat Important
Very Important
Not Important
Somewhat Important
Very Important
Not Important
Somewhat Important
Very Important
Not Important
Somewhat Important
Very Important
Not Important
Somewhat Important
Very Important
Not Important
Somewhat Important
Very Important
Not Important
Somewhat Important
Very Important
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21
6. Do you know?
No
Not Sure
Yes
Medklinn is a homegrown technology
Medklinn is a Malaysian brand
Medklinn is present in regional ASEAN countries (Singapore, Thailand, Vietnam, Philippines, Indonesia, etc)
Medklinn is not an air filter/air purifier
Air sterilizers are more effective than air filters/ air purifiers
Medklinn is designed for 24/7 operation
Medklinn must be turned on 24/7
When using Medklinn, all doors and windows must be closed
Medklinn is a homegrown technology
Medklinn is a Malaysian brand
Medklinn is present in regional ASEAN countries (Singapore, Thailand, Vietnam, Philippines, Indonesia, etc)
Medklinn is not an air filter/air purifier
Air sterilizers are more effective than air filters/ air purifiers
Medklinn is designed for 24/7 operation
Medklinn must be turned on 24/7
When using Medklinn, all doors and windows must be closed
No
Not Sure
Yes
No
Not Sure
Yes
No
Not Sure
Yes
No
Not Sure
Yes
No
Not Sure
Yes
No
Not Sure
Yes
No
Not Sure
Yes
No
Not Sure
Yes
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Please verify that you are human
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