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Customer Survey
Please complete this survey to receive a 10% discount E-Voucher.
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1
Please upload the print screen of your google review.
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Full Name
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As per identity card
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Age Group
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18 - 25
25 - 35
35 - 45
45 - 55
56 & above
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Gender
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Male
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Mobile
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E-mail
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7
1. Are you concerned about the quality of the air you breathe?
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a. Never thought about it but now that i think about it
b. Not concerned
c. A little concerned
d. Fairly concerned
e. Very concerned
a. Never thought about it but now that i think about it
b. Not concerned
c. A little concerned
d. Fairly concerned
e. Very concerned
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8
Never thought about it but now that i think about it:
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i. Still not concerned
ii. A little concerned
iii. Fairly concerned
iv. Very concerned
i. Still not concerned
ii. A little concerned
iii. Fairly concerned
iv. Very concerned
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9
2. Which of the following places are you more exposed to on a regular basis?
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a. Home
b. Office
c. Car
d. Others
a. Home
b. Office
c. Car
d. Others
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Others
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Others
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12
3. What type of air pollutants are you concerned about?
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Can choose more than 1
Pet Dander
Dust Mites
Bad Smells
Carbon Monoxide
Moulds
Fungi
Bacteria
Viruses
Chemicals
Harmful Gases
Smoke
Others
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13
1. How did you come to know of Medklinn?
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Can choose more than 1
Google
Social Media (ie. FB & IG)
YouTube
Online Forum (ie. Lowyat Forum)
Online Stores (Lazada & 11street)
Chat Groups (ie. WhatsApp)
Exhibitions & Roadshows
Family, Friends & Acquaintances
From my doctor
Pharmacies
Retail outlets
Newspaper & Magazines
Television & Radio
Others
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14
Others
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15
2. Where would you prefer to buy Medklinn from?
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a. Physical retail store
b. Online
c. Medklinn Showroom
d. Others
a. Physical retail store
b. Online
c. Medklinn Showroom
d. Others
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Others
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17
3. Why do you need to buy an air cleaner?
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Can choose more than 1
I need better air quality
Have sinus problem/sensitive nose
Remove bad smells
Prevent illnesses/infections
Remove haze
Remove moulds
I have babies/ youngsters
Recommended by doctor
Recommended by pharmacist
Given as a gift
Others
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18
Others
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19
4. Why do you choose Medklinn?
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Can choose more than 1 unit
No filter to be replaced
Easy maintenance
Compact and handy size
Reputable brand
More effective
Affordable
Portable
Recommend by doctor/pharmacist
24/7 protection
Chemical-free
Low power consumption
Sleek design
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20
5. When choosing an air cleaner, which is more important to you in order of priority.
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Not Important
Somewhat Important
Very Important
Affordability
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Row 0, Column 1
Row 0, Column 2
Easy to use
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Effectiveness
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Easily available
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Safe to use: chemical-free & drug-free
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Uses less energy
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Customer service
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
Reputable brand
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Maintenance
Row 8, Column 0
Row 8, Column 1
Row 8, Column 2
Free delivery
Row 9, Column 0
Row 9, Column 1
Row 9, Column 2
Scientific proof
Row 10, Column 0
Row 10, Column 1
Row 10, Column 2
Lifespan
Row 11, Column 0
Row 11, Column 1
Row 11, Column 2
Portability
Row 12, Column 0
Row 12, Column 1
Row 12, Column 2
Affordability
Easy to use
Effectiveness
Easily available
Safe to use: chemical-free & drug-free
Uses less energy
Customer service
Reputable brand
Maintenance
Free delivery
Scientific proof
Lifespan
Portability
Not Important
Row 0, Column 0
Somewhat Important
Row 0, Column 1
Very Important
Row 0, Column 2
Not Important
Row 1, Column 0
Somewhat Important
Row 1, Column 1
Very Important
Row 1, Column 2
Not Important
Row 2, Column 0
Somewhat Important
Row 2, Column 1
Very Important
Row 2, Column 2
Not Important
Row 3, Column 0
Somewhat Important
Row 3, Column 1
Very Important
Row 3, Column 2
Not Important
Row 4, Column 0
Somewhat Important
Row 4, Column 1
Very Important
Row 4, Column 2
Not Important
Row 5, Column 0
Somewhat Important
Row 5, Column 1
Very Important
Row 5, Column 2
Not Important
Row 6, Column 0
Somewhat Important
Row 6, Column 1
Very Important
Row 6, Column 2
Not Important
Row 7, Column 0
Somewhat Important
Row 7, Column 1
Very Important
Row 7, Column 2
Not Important
Row 8, Column 0
Somewhat Important
Row 8, Column 1
Very Important
Row 8, Column 2
Not Important
Row 9, Column 0
Somewhat Important
Row 9, Column 1
Very Important
Row 9, Column 2
Not Important
Row 10, Column 0
Somewhat Important
Row 10, Column 1
Very Important
Row 10, Column 2
Not Important
Row 11, Column 0
Somewhat Important
Row 11, Column 1
Very Important
Row 11, Column 2
Not Important
Row 12, Column 0
Somewhat Important
Row 12, Column 1
Very Important
Row 12, Column 2
1
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21
6. Do you know?
*
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No
Not Sure
Yes
Medklinn is a homegrown technology
Row 0, Column 0
Row 0, Column 1
Row 0, Column 2
Medklinn is a Malaysian brand
Row 1, Column 0
Row 1, Column 1
Row 1, Column 2
Medklinn is present in regional ASEAN countries (Singapore, Thailand, Vietnam, Philippines, Indonesia, etc)
Row 2, Column 0
Row 2, Column 1
Row 2, Column 2
Medklinn is not an air filter/air purifier
Row 3, Column 0
Row 3, Column 1
Row 3, Column 2
Air sterilizers are more effective than air filters/ air purifiers
Row 4, Column 0
Row 4, Column 1
Row 4, Column 2
Medklinn is designed for 24/7 operation
Row 5, Column 0
Row 5, Column 1
Row 5, Column 2
Medklinn must be turned on 24/7
Row 6, Column 0
Row 6, Column 1
Row 6, Column 2
When using Medklinn, all doors and windows must be closed
Row 7, Column 0
Row 7, Column 1
Row 7, Column 2
Medklinn is a homegrown technology
Medklinn is a Malaysian brand
Medklinn is present in regional ASEAN countries (Singapore, Thailand, Vietnam, Philippines, Indonesia, etc)
Medklinn is not an air filter/air purifier
Air sterilizers are more effective than air filters/ air purifiers
Medklinn is designed for 24/7 operation
Medklinn must be turned on 24/7
When using Medklinn, all doors and windows must be closed
No
Row 0, Column 0
Not Sure
Row 0, Column 1
Yes
Row 0, Column 2
No
Row 1, Column 0
Not Sure
Row 1, Column 1
Yes
Row 1, Column 2
No
Row 2, Column 0
Not Sure
Row 2, Column 1
Yes
Row 2, Column 2
No
Row 3, Column 0
Not Sure
Row 3, Column 1
Yes
Row 3, Column 2
No
Row 4, Column 0
Not Sure
Row 4, Column 1
Yes
Row 4, Column 2
No
Row 5, Column 0
Not Sure
Row 5, Column 1
Yes
Row 5, Column 2
No
Row 6, Column 0
Not Sure
Row 6, Column 1
Yes
Row 6, Column 2
No
Row 7, Column 0
Not Sure
Row 7, Column 1
Yes
Row 7, Column 2
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