Lascal® Product Claim Form

Lascal® Product Claim Form
Thank you for reaching out to Lascal®. To resolve your claim as quickly as possible, please complete the following form with as much detail as possible.

Lascal® takes great pride in supplying quality products. If you believe your product is faulty as a result of a manufacturing defect, then please continue to fill out this Product Claim Form. If you need a replacement part for one of your Lascal® products, please continue to fill out this Product Claim Form. We guarantee our products for 1 year.

Please note: Any returns should be handled directly through the original place of purchase.

If you need to purchase replacement parts as it is not a manufacturing defect, please browse available parts on our distributors website: https://regallager.com/lascal/.
I acknowledge that I have read the above Lascal® Policy and have a product claim:*

Yes

Lascal® Product Claim Form
Name*

First NameLast Name
Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Country*
Email*

Confirmation Emailexample@example.com
Phone Number*

Area CodePhone Number
Product Claim Details
Please select the style of your product:*

BuggyBoardKiddyGuardm1 Carrier
Please select the style of your BuggyBoard®:*

MiniMaxiMaxi+Saddle
Please select the style of your KiddyGuard®:*

AssureAccentAvant
The Lascal KiddyGuard has been discontinued by the distributor.

We apologize for the inconvenience but the KiddyGuard gates have been discontinued for 3 years on the US/Canadian market and the distributor no longer has spare parts available.
Please select the color of your m1™ Carrier:*

GrayRedBlue
Are you missing a part to your BuggyBoard® or need a replacement part?*

YesNo
At this time, we only have RED replacement parts available as we are not certain when the GRAY parts will be shipped due to the issues happening in China at the moment. We apologize for the inconvenience but appreciate your understanding that it is out of our control.
Are you missing a part to your KiddyGuard® Assure™/Accent™ or need a replacement part?*

YesNo
Are you missing a part to your KiddyGuard® Avant™ or need a replacement part?*

YesNo
Which part are you missing or need a replacement for? (please reference pictures below)*
Part Number
Quantity:*
Please note that if you are missing more than one part, please list all additional part numbers in the section "Description of Product Issue".

If you do not see your part in the images above, please reference the user manual for the full list of parts.
BuggyBoard® MA Number: (located underneath board)*
Make & Model of Stroller attaching BuggyBoard to:*
KiddyGuard® Model/Serial Number: (located on the locking strip)*
Description of Product Issue:*
Please provide as much detail as possible
Proof of Purchase (if available):

Browse Files
Full date (MM/DD/YY) must be visible, as well as the item. Providing proof of purchase will assist in the speed of which we can resolve your issue. Cancelof
Photo(s) of Product Issue:*

Browse Files
A picture of the manufacturing defect is mandatory for issuing a replacement. If missing a part, please take a picture of what you have. Cancelof
Should be Empty:

Lascal® Product Claim Form

Lascal® Product Claim Form

Product Claim Details