Use this form to file an Incident Report with Chicago Rope. Please see our Incident Response Policy for more information on our policies and procedures and for a detailed description of how we use this information.
Any information submitted to Chicago Rope in the context of an Incident Report will be kept private and will only be shared with Staff Members and outside professionals retained to advise us. All parties who have access to a report will be required to maintain the privacy of any information shared them in the course of our response. No details of an Incident Report will be discussed with or disclosed to any other parties.
Typically, all Chicago Rope Staff Members will have access to reports filed with us. If you submit a report involving a Staff Member, or you feel that a Staff Member would have a potential conflict of interest in responding to your report, you can request your report not be shared with them, however they will know a report exists that they are not able to access.
As part of our response, we may disclose some of the contents of a report to persons identified in it in order to seek more information. You may request we not inform any person mentioned in a report of the contents or even the existence of their report. Such a request may limit our available responses.
In order to ensure your privacy, we ask that you not use this form to submit your report. Instead, please leave us your contact information and indicate which Staff Member(s) you do not want to have access to your report. A Chicago Rope Staff Member you have not specificed will be in touch to help you file your report.
We recommend creating an anonymous or temporary email address for this purpose. There are lots of options for free anonymous and temporary email addresses. We suggest ProtonMail. We can also follow up with you via phone or other contact methods if you prefer.
You may file an anonymous report through this form, but it may limit our possible responses to your report, as we will not be able to follow up with you about your report. You will also need to submit your complete report and any supplemental information along with this form.
Within 48 hours of the submission of your report, you will be assigned a Report Liaison from among our Staff Members. Your Report Liaison will contact you to follow up on your report.
Chicago Rope has Staff Members who can communicate in English, Spanish, Portuguese, and Italian. If possible, we will assign a Report Liaison who speaks your preferred language. Otherwise, we will employ an external translator or interpreter to facilitate communication between you and your Report Liaison.
You may request a specific Staff Member to be you Report Liaison, but we cannot guarantee the availability of all Staff Members. If you don't have a preference, or if your choice is not available, a Staff Member will be assigned to you.
Your narrative account of the incident as well as any supplemental information you wish to submit can be provided to us in written, verbal, or recorded form. A written or recorded account can be submitted by contacting your Report Liaison, via email to firstname.lastname@example.org, or through our website contact form. Please include either the original Incident Report Form or your Incident Report Number with your message.
We can accept recorded files in most common digital formats. Your Report Liaison can arrange to provide equipment or technical assistance if you need help making a recording or converting your recording to a format we can accept. If you wish to submit materials to us in any other format, please contact your Report Liaison for further instructions.
If you wish to submit a verbal account in person, indicate this below and your Report Liaison will contact you to arrange a time. At least two Chicago Rope Staff Members will be present and each staff member will independently take notes. You can request the Staff Members you feel most comfortable with, subject to availability. A Staff Member selected may recuse themself for any reason. If this happens, you may request another Staff Member in their place. You may also elect to have a mediator or other support present, however this cannot be a person who is filing a Corroborating Report. If all parties agree, this meeting may be recorded.
In order to assist us in responding your report, please include the following information:
Incident Reports may be submitted in any language. If a report is not submitted in English, it will be translated to English before we respond to it.