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ReStore Survey
Tell us how we're doing! Complete the survey and receive a 10% off ReStore coupon good for one item!
15
Questions
START
1
Are you a ReStore customer, donor, or both?
*
This field is required.
Customer
Donor
Both - I shop and donate!
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2
Was this your first visit to the ReStore?
*
This field is required.
YES
NO
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3
How frequently do you visit the ReStore?
*
This field is required.
Daily - I'm a frequent flyer!
Several times a week
Monthly
Less often
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4
How frequently do you donate items to the ReStore?
*
This field is required.
Monthly
Several times a year
Yearly
Less often
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5
How did you first learn about the ReStore?
*
This field is required.
Learned about it on social media
Recommendation from friend or relative
Drove by
Visited another ReStore
Saw a newspaper advertisement
I Googled it!
Heard a radio advertisement
Other
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6
Please rate your most recent ReStore donation experience:
*
This field is required.
How satisfied were you with:
Excellent!
Above average
Neutral
Below average
Poor
N/A
Professionalism and friendliness of donation truck driver
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Ease of scheduling pickup
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Overall donation experience
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Professionalism and friendliness of donation truck driver
Ease of scheduling pickup
Overall donation experience
Excellent!
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Above average
Row 0, Column 1
Neutral
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Below average
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Poor
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N/A
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Excellent!
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Above average
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Neutral
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Below average
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Poor
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N/A
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Excellent!
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Above average
Row 2, Column 1
Neutral
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Below average
Row 2, Column 3
Poor
Row 2, Column 4
N/A
Row 2, Column 5
1
of 3
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7
Please rate your ReStore experience based on your most recent visit:
*
This field is required.
How satisfied were you with:
Excellent!
Above average
Neutral
Below average
Poor
N/A
Friendly and helpfulness of staff & volunteers
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Ease of finding what you were looking for
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Cleanliness and organization
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Wait time in checkout line
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Overall shopping experience
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Friendly and helpfulness of staff & volunteers
Ease of finding what you were looking for
Cleanliness and organization
Wait time in checkout line
Overall shopping experience
Excellent!
Row 0, Column 0
Above average
Row 0, Column 1
Neutral
Row 0, Column 2
Below average
Row 0, Column 3
Poor
Row 0, Column 4
N/A
Row 0, Column 5
Excellent!
Row 1, Column 0
Above average
Row 1, Column 1
Neutral
Row 1, Column 2
Below average
Row 1, Column 3
Poor
Row 1, Column 4
N/A
Row 1, Column 5
Excellent!
Row 2, Column 0
Above average
Row 2, Column 1
Neutral
Row 2, Column 2
Below average
Row 2, Column 3
Poor
Row 2, Column 4
N/A
Row 2, Column 5
Excellent!
Row 3, Column 0
Above average
Row 3, Column 1
Neutral
Row 3, Column 2
Below average
Row 3, Column 3
Poor
Row 3, Column 4
N/A
Row 3, Column 5
Excellent!
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Above average
Row 4, Column 1
Neutral
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Below average
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Poor
Row 4, Column 4
N/A
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1
of 5
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8
The prices at ReStore are:
Just right!
A bit high!
A bit low!
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9
Future visits and Recommend to Others
*
This field is required.
How likely are you to:
Absolutely!
Likely
Not sure
Unlikely
No way!
Visit the ReStore again
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Recommend the ReStore to others
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Row 1, Column 1
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Visit the ReStore again
Recommend the ReStore to others
Absolutely!
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Likely
Row 0, Column 1
Not sure
Row 0, Column 2
Unlikely
Row 0, Column 3
No way!
Row 0, Column 4
Absolutely!
Row 1, Column 0
Likely
Row 1, Column 1
Not sure
Row 1, Column 2
Unlikely
Row 1, Column 3
No way!
Row 1, Column 4
1
of 2
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10
Recommend to Others and Future Use
*
This field is required.
How likely are you to:
Absolutely!
Likely
Not sure
Unlikely
No way!
Donate to the ReStore again
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Recommend the ReStore to others
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Donate to the ReStore again
Recommend the ReStore to others
Absolutely!
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Likely
Row 0, Column 1
Not sure
Row 0, Column 2
Unlikely
Row 0, Column 3
No way!
Row 0, Column 4
Absolutely!
Row 1, Column 0
Likely
Row 1, Column 1
Not sure
Row 1, Column 2
Unlikely
Row 1, Column 3
No way!
Row 1, Column 4
1
of 2
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11
Did you know most of the people you see working in the ReStore are volunteers?
YES
NO
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12
Have you thought about volunteering with us?
Yes - I'd like to learn more about volunteer opportunities
No - I have not considered volunteering
I'm super awesome and already volunteer with you!
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13
What items would you like to see us carry that we don't already sell?
No wrong answers here - shoot for the moon!
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14
Is there anything else you would like us to know about your experience?
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15
E-Mail address
You will receive an e-mail with a 10% off coupon for your next visit!
example@example.com
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