Digital Learning Help Request

Digital Learning Help Request
This portal is designed to help you get the support you need. Once you complete the form your request will be sent to our support desk.

Our support desk is staffed Monday - Thursday 8.30am - 5.00pm and Friday 8.30am - 4.30pm.

If your request is received outside of these times it will be actioned the next working day.
Please note the College is closed from 4pm, 23rd December 2024 to 9am, 3rd January 2025. Any support requests received when the College is closed will be answered until the College reopens in January.
Are you?*

A studentA parent or carer of a student

Student Help Request
What do you need help with?

Password reset - I cant loginCentury (English and Maths online learning)E-ILP (your smart targets and work experienceMicrosoft Teams (your class / assignmentsMicrosoft OneDrive (your files and folders)College Email (Outlook)
Which Campus are you based at?

AmershamAylesburyWycombe

Your Details
Your Name*

First NameLast Name
What is your student id number?*
This is the number printed on your Student ID card
Your E-mail*
If are unable to access your college email account right now, please give your personal email address
Which month were you born in?*
Tell us about the problem you are having*
Where are you accessing our services from at the moment?

At College on a PCAt College on a ChromebookAt College on a Windows LaptopAt College on a MacAt my HomeAt my WorkplaceOther

Parent/carer Help Request
What can we help you with?

Logging in to the Progress Portal for parents and carersInformation shown on the Progress PortalSomething Else

Please describe the problem you are having
Please note we are unable to reset student's passwords and login details through this request. If you need help with this please go back and complete this form with the student, selecting Student on the first page.
Student's name
What is the Post Code of the young person's home address?*
This should match the records we hold for this young person.
Your Name

First NameLast Name
Your E-mail
We will use your email address to contact you about your request. This must match the email address we have on record.
Should be Empty:

Student Help Request