We do not have a FREEZE POLICY at this time. We would be happy to work with you on a case by case basis to ensure that you can continue your membership with Fitness Depot.
ALL memberships, excluding paid in full memberships, MUST submit a 30 day notice of cancellation in person. We do not accept phone call, website, social media or email cancellations for any reason. To cancel, you must do come in person to the facility during staffed hours and complete the appropriate documentation. The only exception to this rule is if you have already moved or physically cannot come to the facility. In this case, you must send a CERTIFIED LETTER to : 121 West Ivy Street, Ellisville, MS 39437.
Once we receive the letter/cancellation documentation your 30 day cancellation notice will begin. Anything that is due during that 30 days will be charged as normal. This does include the facility fee and membership dues.
In order to process a cancel with a past due balance, you must pay your balance and any cancellation fee before the cancellation will be complete. CONTRACT MEMBERSHIPS - If canceled before the 12 month term is complete, it will require the $59.99 cancellation fee AT TIME OF CANCEL.
Did the above answer your questions? If so, please cancel your submission. If not, please continue to complete this form.
Need informtion on pricing, packages and amenities? READ BELOW.
We would be more than happy to assit you in finding a membership that works best for you. Please take a moment to click on the link below associated with the facility you are interested in joining. You will find all of our packages, rates and amenities.
We hope the above link(s) helped, but if you still have questions please visit our facility during staffed hours or continue completing this form.
Do you see a fee/charge on your account other than your regular monthly fee? PLEASE READ BELOW. Any other issues, please continue with the form.
Please check below to see if the charge you see on your account could be associated with one of the reasons below.
Did this help? If so, please simply cancel the form. If not, please continue with completing this form.