Contractor Help Desk

Help Desk

This form is intended for Lifesafer, Guardian, Monitech, and Quickstart contractors to submit support requests.
The Help Desk is designed to assist you and our clients with low priority or administrative needs. Please allow 3-4 business days for a response to all Service Center Support requests. Clients should follow-up with Customer Service if they have not received a response within 1 business week of the submission.

For help with urgent or time sensitive Technical Support needs, please contact Service Center Support at:

1-866-743-3659.

Clients should contact Customer Service for assistance at:

1-800-635-4410.
Brand:*
Type of Request:*
Client Support - Select this option if a client is in need of accounting or reporting assistance.

Service Center Support - Select this option if you are in need of assistance with updating business hours, requesting a shipping label, requesting vacation closures, updating contact information, etc...
Client Support:*
Service Center Support:*
Administrative Updates - Select this option for changes to business hours, address, banking information, SOP updates, contact information, or any other location changes.

Non-Technical Inquiries - Select this option for commission/contractor agreement questions, regulatory/procedural support, or other non-technical needs.

Non-Urgent Tech Support - Select this option for non-urgent computer/printer support, inventory assistance, or other miscellaneous technical needs.

Wiring Requests - Select this option to request vehicle wiring information.

Date

MonthDayYear
DateHourMinutesAM/PM Option
Help Desk

This form is intended for Lifesafer, Guardian, Monitech, and Quickstart contractors to submit support requests.
State:*
Name:*

First nameLast name
Email:*
Phone Number:*
Format: (000) 000-0000.
Service center ID#:
See example image
Business Name:*
City:*

Help Desk

This form is intended for Lifesafer, Guardian, Monitech, and Quickstart contractors to submit support requests.
Client Name:*

First NameLast Name
Client ID:*
State Report RequestProbation RequestOther Request
Please describe your request and be as detailed as possible:*
Should be Empty: