Return / Exchange Authorisation Form

Return / Exchange Authorisation Form

Please kindly note that product for exchange/ return must meet the qualifying conditions as stated in our Exchange & Return Policy. Wacoal Singapore reserve the right to reject any exchange/returns that do not fulfill the qualifying conditions.
Please select Return / Exchange*

ReturnExchange
Name*

First NameLast Name
Email*
example@example.com
Contact Number*
Order Number / Receipt Number*
Starts with #WX
Date of Return / Exchange Request

DayMonthYear
Date
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Intended product(s) for return*
Intended product(s) for exchange*
Replacement products (Applicable for exchange only)*
Note: Exchange is only valid for change of size/ colours and can only be done once
Date Request For Pickup

DayMonthYear
Please select 2 working days after Date of Return/Exchange Request for Wacoal to arrange the pick up from.
Pickup Time Slot

09:00-12:0012:00-15:0015:00-18:0009:00-18:0009:00-22:00
Pickup Address
Kindly fill in the address for Wacoal to arrange the pick up of return product(s) from
Upon receiving your request form, we will reply to you in the soonest possible time. Kindly wait for Wacoal Singapore's confirmation to return/exchange before returning any product(s).

Exchange of replacement product(s) is subjected to stock availability.
All return/ exchange products must be in original condition where label tags are still intact; items unused, unwashed and unworn. If the returned product is in a condition where Wacoal deemed to be unsuitable, Wacoal Singapore reserve the right to send them back to the customer.

Please refer to here if you wish to understand more about our Return & Exchange Policy.
Should be Empty:

Return / Exchange Authorisation Form

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