XBLUE Toll Free Porting TFLOA

Authorization to Port Toll Free Phone Numbers
To XBLUE Telephone Service

Responsible Organization Letter of Authorization

I hereby authorize XBLUE or it’s agent, to be the Responsible Organization for the following Toll Free Service Numbers, including acting on my behalf, and at my direction, to transfer the Resp Org.

Current Carrier *

New Resp Org Code

1st Phone Number

1st Originating Location

U.S. Canada Caribbean

2nd Phone Number

2nd Originating Location

U.S. Canada Caribbean

3rd Phone Number

3rd Originating Location

U.S. Canada Caribbean

4th Phone Number

4th Originating Location

U.S. Canada Caribbean

5th Phone Number

5th Originating Location

U.S. Canada Caribbean

6th Phone Number

6th Originating Location

U.S. Canada Caribbean

Business / Customer Name *

(as it appears on the phone bill)

Account Number *

Address *

(as it appears on the phone bill)

Suite #

(as it appears on the phone bill)

City *

State *

ZIP / Postal Code *

Contact Name *

First Name Last Name

Contact Phone Number *

Area Code Phone Number

Send Us Your Most Recent Phone Bill (Required)

Please Upload or FAX your most recent phone bill and ensure the following:

Bill MUST include ALL PAGES
Account # & PIN # (if applicable) are CLEARLY VISIBLE (handwrite PIN on bill if not included)
All phone number's MUST be listed on the phone bill, including numbers that are not porting (especially true for partial ports)
If multiple accounts for different phone numbers, upload all corresponding bills

Note: Please be sure to match the "Service Address" on your current carrier phone bill in the form address area.

Upload Your Phone Bill

Browse Files

FAX Your Phone Bill: If you are unable to upload the documents
please fax them to 602-730-9474.

PORTING PROCESS ADVISORY:

Before Submitting:

Before the porting process begins please ensure you have forwarded your numbers to the temporary numbers that XBLUE has provided (in your Welcome Letter). If you are not sure give us a call @ 866-925-8312

After Submission:

Porting can happen instantly or take up to 40 days
The date selected for a port (by your current carrier) is the earliest possible port date that they can accept (due to their readiness)
The date that they select will be the first date that the port can take place, but is not a guarantee that it will take place on that day

Reversing a Port:

If you want to cancel a port that is already completed and move them back to the old carrier (this is called a snapback) Heavy fines are accessed. There is a 24hr or less window for this to occur after which time the snapback is no longer possible.

Date you would like your numbers submitted

Date

Need help picking a submission date?

The date you input here is the earliest possible date that you wish your Port to take place. The port of your telephone number(s) can take place on this date or up to 40 days thereafter. It is important that we don't submit your port request until you are ready for it to occur. Use the following points as a guide to the date you'll request:

Your new phone system should be in place and fully functional before the date entered.
- Know when you will receive your new XBLUE phone system. (XBLUE will send you tracking information.)
- Plan the installation.
- XBLUE provides you with temporary telephone numbers to allow installing your new phone system; the temporary numbers can be used to direct calls to your new XBLUE phone system while you wait for your port to complete. You can use the call forward feature on your current carrier to forward calls to the XBLUE temporary number - thereby allowing you to receive calls on your new phone system from callers who dial the number you are porting.
Your existing carrier will advise XBLUE of the actual port date after they receive the Port Request.
XBLUE will then pass to you the Port Date set by your current carrier. This is called the FOC (Firm Order Commitement) Date.
You MUST NOT cancel your service agreement with your old carrier until the Port is COMPLETE. (This may happen very shortly after (immediate in some cases) the submission date or take up to 40 days after the submission date.
You will be provided a tracking number for your XBLUE phone system order after it's processed, this may help you to determine your timeline. You may want wait for that information before selecting a date and/or submiting this form.

I have read and understand the Porting Advisory *

Yes

Certification

I attest under penalty of law and as an authorized employee, or an authorized representative, of the Customer that the Customer is the exclusive end-user subscriber of the Toll Free service numbers listed above. The Customer assumes all liability for these (including without limitation, authorized, fraudulent or misappropriated) of traffic of any other end-user subscriber with regards to the Toll Free service numbers listed. In addition, I understand that this request for a Resp Org change does not constitute an order for disconnect of service with my existing carrier(s). I, on behalf of the Customer, continue to accept responsibility for notifying my existing carrier(s) of any intention to disconnect and/or change my Toll Free service after designating the above as my Reps Org for the Toll Free numbers listed above.

I have read the Certification and authorize XBLUE Networks to act as my agent: *

Yes No

Name *

First Name Last Name

Title *

Signature *

Sign and Date Clear

By submitting this document I acknowledge that I have read and agree to the XBLUE Telephone Service Terms of Use available for review at XBLUE.com/voip-services-terms-of-use/ .

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