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IT Service Request Form
Submit a request related to IT service needs
6
Questions
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1
Form Number
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2
E-mail:
*
This field is required.
Your email address tells me who you are and provides a fast way to respond
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3
Problem Category:
Computer
Network
Other
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4
Have you powered the machine off, waited 30 seconds and restarted?
If not, please try this first.
YES
NO
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5
Does this affect customer satisfaction levels
Turn-times, ability to produce products, unable to communicate with client, etc.
YES
NO
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6
Describe the Problem, Issue, or Request
What error does it show you, and what other odd behaviors does it exhibit?
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7
How urgent is this ticket?
When do you need this completed.
At Your Convenience
Not Critical but the sooner the better.
Mission Critical - need it ASAP.
Just a suggestion
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