PLEASE FOLLOW THESE INSTRUCTIONS CAREFULLY:
In order to remote in and assist you, we will need you to follow
that takes you to our website. Follow the instructions about downloading and running Splashtop, and then enter the 9-digit code from your server and one workstation below. If your server is a Remote Desktop Server, then only the server code is needed.
By entering the code, you are familiar with Fetchit's terms & conditions and give our licensed representative permission to access your server and/or workstations during the support session.