C.O.R.E. (Culture Organizational Reflective Evaluation) - Basis for all semi-annual evaluations.

Professionalim
Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
Culture Points: Manages complexities and ambiguity to clarify direction and smooth the process of change • Stays focused to prevent irrelevant issues or distractions from interfering with timely
completion of critical tasks • Acts with an appropriate sense of urgency • Sets clear expectations and holds self and colleagues accountable.

Quality
Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
Culture Points: Executes processes to manage cost and achieve efficiencies • Consistently produces results that meet or exceed expectations (ONE Degree) • Challenges status quo (offers fresh, innovative ideas and/or unconventional approaches. Have a healthy disrespect for the status quo)

Interpersonal Skills
Earns the trust and confidence of coworkers and customers through honest communication, ethical behavior and professionalism in all interactions. Demonstrates respect for cultural differences and recognizes standards other than own.
Culture Points: Inspires and engages internal and external partners • Communicates fully, genuinely, and respectfully (The Golden Rule) • Acts courageously and with integrity (Do the right thing)

Self Development
Seeks out and accepts feedback, is a proactive learner, takes on tough assignments to improve skills, keeps knowledge and skills up-to-date, turns mistakes into learning opportunities.
Culture Points: See opportunities, not obstacles • Sets clear expectations and holds self and colleagues accountable.

Job Knowledge
Understands duties and responsibilities, possesses necessary job knowledge and technical skills, stays current with job knowledge, and reflects sound judgment when making decisions.
Culture Points: Makes sound decisions • Distinguishes what is critical from what is important (critical vs. important) • Pursues partner feedback to understand current and emerging needs.

Teamwork
Meets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphere.
Culture Points: Knows when to seek the perspective of others • Fosters collaboration by seeking out varying perspectives and multiple alternatives, sharing information and common ground
• Focuses on greater good over personal benefit

Mission Oriented
Active involvement in growing CTW global impact by consistently participating in mission-based programs, volunteer opportunities, community giveback, and disaster response.
Culture Points: Show passion for mission, people, planet (triple bottom line) • Energetically pursues new opportunities to better our mission • Focuses on greater good over personal benefit.

Rating system:

1. Unsatisfactory - Demonstrates performance deficiencies that detract from mission, goals, and objectives.

2. Minimally Successful - Contributions acceptable in the short term but do not appreciably advance the department or organization towards achievement of goals and objectives.

3. Fully Successful - Demonstrates the high level of performance expected and actions contribute positively toward the achievement of strategic goals and meaningful results.

4. Exceptional - Demonstrates exceptional performance, fostering a climate that sustains excellence and optimizes results in the department or organization as a whole.

5. Outstanding - Demonstrates unparalleled performance, fostering a climate that sustains excellence and optimizes results in the department or organization as a whole.

N/A - Not Applicable