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  • CLIENT TERMS OF SERVICE

    FOR HOLIDAY LIGHTING SERVICES PROVIDED BY CLEAN & CLEAR HOME SERVICES LLC
  • Clean & Clear Home Services (CCHS) – Holiday Lighting Terms of Service (2025–2026)


    Cost Estimate
    CCHS will provide a cost estimate based on the client’s verbal or written description of their desired lighting and decoration package.
    The estimate may be provided by email or verbally and is subject to change based on the actual number of linear feet, light strands, and decorations used in the final installation.


    Scheduling
    A 50% deposit is required prior to installation. This deposit is non‑refundable, as it secures your spot in our installation schedule and your décor will be serviced and set aside for your appointment.
    All materials remain the property of CCHS and are stored by us.

    If, for any reason, we cannot complete the installation due to an error on our part (such as a scheduling conflict, labor shortage, extreme weather, or other circumstances that make installation impossible), we will refund your deposit in full.

    Your payment confirms that you have read and agree to the terms outlined in this document and in your invoice.


    Final Package Cost
    The final package cost will be invoiced after installation is complete.
    This cost is calculated by multiplying the actual number of linear feet, light strands, or decorations used by the price per unit listed in your invoice.


    Ownership & Service
    We do not sell lights to customers — all lights are leased from CCHS.
    Your payment covers the service, which includes:

    Custom installation
    Maintenance during the lease period
    Takedown after the season

    Multi‑Season Plans
    Our 2‑ or 3‑season installation plans (detailed in your invoice) lock in your holiday lighting price for the chosen number of seasons, assuming the scope and products remain the same.

    Please note:

    Light color changes are not permitted during a multi‑season plan.
    We do not accept pre‑payments for the second or third year — the invoice each year covers that season’s lease, installation, maintenance, takedown, and storage.
    After the final year of the agreement, pricing may be adjusted based on inflation, foliage growth, design changes, or upgrades.
    There is no penalty for canceling before the end of the plan due to a move or other unforeseen circumstances.

    Installation Details
    Your down payment indicates agreement with these terms.
    The invoice details the goods and labor provided, which typically include commercial‑grade LED lights (C9, mini lights, etc.), extension cords, and connectors.

    CCHS will:

    Deliver all goods to the site
    Install, maintain, and remove them during the agreed holiday season (starting October 1, 2025)
    Set timers to turn on at 4 PM and off at midnight, unless otherwise specified before or during installation
    Client responsibilities:

    Plug in your extension cord to the timer and test your installation within 48 hours after completion. If we do not hear from you, we will assume approval.
    Notify us before December 20, 2025 of any repairs needed. Bulb replacements and fixes due to our workmanship are free of charge.
    If there are issues such as blinking lights or tripped breakers, unplug the lights and contact us immediately.
    Note: CCHS is not responsible for damage to trees, shrubs, or property caused by ice, snow, rain, or normal install/removal procedures.


    Limitations on Liability
    CCHS is not liable for damage or injury resulting from modifications made by anyone other than our team.
    We are not responsible for maintenance or issues that occur after the lease period ends (January 1, 2026).
    Please unplug lights before takedown.


    Payment & Fees
    Payment is due upon completion of installation.
    Balances more than 10 days past due will accrue interest at 7% per month.
    If full payment is not received within 30 days of installation or by December 15, 2025 (whichever comes first), we reserve the right to remove your holiday lighting and refer your account to collections.


    Early takedown due to non‑payment is subject to a charge of $95–$225, depending on location.

    Damage Outside Our Control
    If repairs are needed due to vandalism, animals, or events beyond our control (Force Majeure), labor will be billed at $0–$145/hour plus the cost of materials.


    Takedown
    Takedown begins January 1, 2026, weather permitting. This service is complimentary and no appointment is required.
    All materials remain the property of CCHS unless otherwise specified.


    If you want, I can also make you a customer‑friendly condensed “bullet point” version of this for emails, so customers don’t get overwhelmed by the full terms but still see the most important points before they sign.
    Want me to make that?

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