Clean & Clear Home Services (CCHS) - Terms of service
Cost estimate:
CCHS will provide a cost estimate to the client based on their verbal or written description of their desired lighting and decoration package. The estimate will be written via emailed estimate or given verbally, and is subject to change depending on the total number of linear feet, light strands and decorations actually used in the final Installation.
Scheduling:
A 50% deposit is required prior to installation. This deposit is non refundable as you will be in our install schedule and your décor will be serviced and set aside for install. All materials are owned and stored by CCHS. If for any reason we cannot provide the installation due to an error on our part ( scheduling error, labor shortage, weather, circumstances where it is impossible to provide your installation etc…) we will refund your deposit. Client payment indicates that client agrees to this agreement and terms in the invoice.
Final package cost:
The final package cost is the amount that will be invoiced to the client after the installation is complete. It is calculated by multiplying the actual number of linear feet or number of strands or decorations by the price per unit detailed in invoice.
We do not sell lights to customers. We lease the lights. what you are paying for is a service that includes custom installation, maintenance and take down.
Holiday lighting 2-3 season installation plan (detailed in invoice) locks in your holiday lighting price for chosen number of holiday seasons, assuming the scope and product specs remain the same. This allows us to plan and schedule installations efficiently for superior customer services. Light color changes are not permitted during the 2 or 3 season plans. We do not take pre payments for the second or third year of the plan. price estimate and invoice will always be for one seasons light lease, custom installation, maintenance, take down and storage. After the final installation, the contract will be reviewed and necessary price increases will be made based on inflation, foliage growth, design changes and upgrades. There is no penalty if you should need to cancel this agreement before the end of the agreement due to a move or unforeseen circumstances.
Your down payment indicates that you agree with these terms of service. Client agrees to pay CCHS charges for light lease,installation services, and take down. The estimate details the Goods and labor furnished. Generally, Goods include extension cords, connectors and commercial grade mini lights, and LEDs, C9 etc.. All Goods will be applied, installed, connected, erected, used and cleaned in accordance with the instructions of the applicable manufacturer. Client understands and agrees that Contractor will use all necessary applications to apply to said Goods, including but not limited to, tucking in vinyl siding, staples on fascia or wood trim unless otherwise specified. As many staples as possible will be removed during take down and the following year upon installation. Contractor responsibilities: Contractor will deliver Goods to Site and install, maintain and remove Goods for agreed upon number of “Holiday Seasons” starting on the date of this agreement. Decor installations will be done starting October 1st. The timer(s) will be plugged in and set to turn on at 4pm and off at midnight or a specific time frame chosen by the client before or during the installation. If client wishes to change the timer for any reason we will
provide a link to a video tutorial on how to set the timer. PLEASE PLUG THE EXTENSION CORD INTO THE TIMER TO TEST YOUR INSTALLATION FOR APPROVAL WITHIN 48 HOURS AFTER FINAL INSTALLATION. We will assume that you have approved your décor unless we hear from you within that time period. If trees, shrubs or any foliage or property that we decorate per the agreed upon contract is damaged due to ice, rain, snow or standard install/removal procedure CCHS is not held liable. If maintenance is required due to a fault of our own or our installation we will return and fix the problem free of charge. If light bulbs stop
working or burn out, we will return and replace them free of charge. Please inform us of necessary repairs or bulb replacements before Dec 20th. If there are any issues at all with the lights such as blinking lights, breakers triggering etc. please unplug lights and call or email us so we can fix it.
Limitations on Liability.
We will not assume liability for damage or injury from modifications or additions to the goods made by anyone other than CCHS or its employees. We do not assume any liability or provide maintenance for problems that occur after the lease period ending Jan 1st 2025. Please Unplug the lights to prepare the lights for take down.
Payment & Fees for Services:
Contract payment will be considered past due 10 days following the final decor install and thereafter a 7% interest will apply to the balance per month. We reserve the right to remove your holiday lighting if we are not paid in full by Dec. 15. Early takedowns due to non payment are subject to a minimum charge of $95-225 based on location of site.
Where Goods require replacement or repair due to vandalism, animals or Force Majeure the rate for such maintenance within Gig Harbor is $0-$145 per hr depending on the extent of damage plus cost to repair or replace the Good(s).
Removal services begin Jan 1st weather permitting. This service is complimentary and no appointment is necessary.
CCHS retains ownership of all materials unless otherwise specified in our agreement. CCHS is not responsible for delivering goods/décor upon termination.