Amcrest GPS RMA Request

Amcrest GPS RMA Request Form

Please complete the form below to request an RMA for a return or replacement.
What type of RMA are you requesting?
Purchase Date

MonthDayYear
2 digit month, 2 digit day, 4 digit yearThe date stated on your order receipt.
Store or Website Purchased From?
Identify where you purchased your product(s), such as eBay, Amazon, Amcrest.com, etc.
Order Number or Order ID
If you ordered from Amcrest.com directly, the order number should look something like '11000343'. If the order was placed on Amazon, usually the order looks something like '103-3840343-329420384'. If you ordered from another retailer we didn't list, please input the order number they provided to you.
Product Model(s)
Please separate each product by a comma if you have multiple products that require an RMA.
IMEI Number
Enter IMEI number for the item being returned. If you are returning more than 1 item, please note the serial numbers separated by commas for each item
Product Quantity
How many product(s) need an RMA? Enter a numerical value, such as 1, 2, 3, etc.
Your Full Name
Your Email
Your Most Up-To-Date Shipping Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip CodeCountry
Your Phone Number

Area CodePhone Number
What was the primary reason you wanted to return or replace your product?
Your Comments (if you selected "Other" above, please detail the issue you've been experiencing with the product)
Please provide us any additional information here, such as if you've contacted our technical support team about the issue, or if you've tried fixing the issue yourself without success.
Attach Your Proof of Purchase

Upload a File
The receipt MUST SHOW the full purchase date and the model(s) that were purchased. If purchasing from an online retailer, ensure the 'seller' of the product is also listed. The file you provide should usually be a PDF file or scanned image of the receipt where you purchased the product. Cancelof
Captcha
Note:

1.Please cancel your subscription before you return the unit for replacement or refund.
2.In order to successfully deactivate your GPS device, please cancel your subscription using the following link: https://amcrest.com/gps-cancellation/
3.Please enter the IMEI with no spaces.
4.If you need assistance canceling your subscription, please leave a note in the comment section.
Should be Empty:

Amcrest GPS RMA Request Form