Cancellation Policy Agreement
Salt Spa St. Augustine has a 24 hour cancellation policy. In the event we do not receive notice for appointment adjustments, cancellations or no-shows, your appointment is subject to a cancellation fee amounting to 50% of the cost for scheduled service. Please call or email us to cancel appointment 24 hours in advance. This will allow us time to offer the space to another guest. If you are a no-show or call to cancel the same day of your appointment, you will be charged 50% of the service. If you are running late, please give the spa a call. We always ask that you arrive at least 10 minutes before scheduled time. Service will begin promptly at the scheduled time. Cancellations must be sent via email firstname.lastname@example.org OR by calling the spa at (904) 814-8641/ (917) 731-0165. You may call the spa outside of business hours for cancellations. Facebook cancellations are not accepted. We fully understand emergencies do happen. Please call us to discuss your situation.
The card you provide to us when scheduling will be charged the cancellation fee.The credit card holds your reservation.Your card will NOT be charged unless you fail to cancel the appointment after the 24 hour cancellation window. We fully understand emergencies do happen. Please call us to discuss your options.
Salt Cave Disclaimer
The information, advice and services made available at Salt Spa - St. Augustine, Pawelek LLC and SaltAugustine.com website are not intended to replace the services of a physician, nor does it constitute a doctor-patient relationship. Services at Salt Spa - St. Augustine and information on its website are provided for informational purposes only and are not a substitute for professional medical advice. You should not use this information for diagnosing or treating a medical or health condition. You should consult a physician in all matters relating to your health, and particularly in respect to any symptoms that may require diagnosis or medical attention. Any action on your part in response to the information provided at Salt Spa - St. Augustine and on its website is at the reader’s discretion. Readers should consult their own physicians prior to beginning any sessions especially if they are pregnant or have any other type of health condition including but not limited to cancer, hyperthyroidism, tuberculosis and claustrophobia. Our salt cave is built using various sizes of natural rocks and grains, some are loose. Salt Spa - St. Augustine and Pawelek LLC are not responsible for any injuries sustained as a result of improper use of our facilities. Parental supervision of minors is required for child’s safety. Staying in the salt cave is an effective method of treatment for chronic respiratory diseases, working well with or without medical treatment and without any known side effects. Salt Spa - St. Augustine and Pawelek LLC makes no representations or warranties with respect to any information offered through its office or provided on its website SaltAugustine.com regarding any treatment or action. Salt Spa - St. Augustine and Pawelek LLC is not liable for any direct or indirect claim, loss or damage resulting from use of its facilities or its website and/or any website(s) linked to/from it.
You may experience a dry throat and increased coughing at the beginning. This is an absolutely natural part of the self-cleaning process of the airways in the respiratory system.
Food and drinks must be consumed prior to entering the salt cave. We require shoes to be removed prior to entering. We supply booties, but guests are welcome to bring a pair of clean white socks if they prefer.
I, the willing customer, will not use the float pool if:
I have not showered thoroughly and still have oils, cream, and makeup on my body or any kind of hair products.I have had any type of hair color/treatments within the past two weeks.I am under the influence of alcohol, drugs, or controlled substances.I have a communicable or infectious skin condition, open soars or cuts, or diseases.I am diabetic, unless my diabetes is under medical control.I have a history of heart trouble, epilepsy, seizures or blackouts and have not received my doctor’s permission to use the flotation tankI am experiencing a heavy menstrual period, vaginal infection or have recently waxed.First trimester of pregnancy or high-risk pregnancy.I have a condition which may be adversely affected by cutaneous absorption of magnesium.I have kidney disease.I have a spray tan.I may release bodily fluids, voluntarily or involuntarily, into the float pool.I understand that violation of any of these rules that results in contamination of the float pod water may result in a cleaning and salt replacement fee of $1,000.
You must be 18 years or older to use the flotation tank (13-17 with parental presence or written permission).Please arrive 15 minutes prior to your scheduled appointment time. If you arrive late your session will end at the originally scheduled time, so the clients following you are not penalized.Every float tank session lasts 60 minutes.I will not smoke in the Float room.I understand that the Pod has a capacity for one float guest only and a weight limitation of 250 lbs.No electronic devices are recommended in float room Salt Spa St Augustine is not responsible for any damage to items.Do not apply any products/ treatments to your hair/ body on the day of your appointment.Do not shave shortly before floating.Do not eat a big meal or drink caffeine within 2 hours of float appointment.Remove jewelry, contact lenses, hair pieces, accessories, Etc. prior to floating.Do not place anything free floating in a pool (shower caps, washcloths) as it can damage the engine.Do not swallow the pool water. Use provided container to remove it in case ingested.Do not add anything to the float tank water or place any products on your body (ie. oils, fragrances, conditioners, soaps, face mask) as it may cause adverse skin reactions.Walk with caution – floor may be slippery.
If you have an allergy/sensitivity to idodine, magnesium, chlorine, bromine or any other common pool irritants or have severe motion sickness, floating may not work for your body. Please be advised you are using the float pod at your own risk. Anyone who chooses to float but then exits the tank before the first 25 minutes will be charged a $25 cleaning fee.
I am choosing to use the flotation therapy pod of my own free will and will not hold the owner/operator or Salt Spa Saint Augustine Liable for any injury during a session or while on the premises. Salt Spa Saint Augustine reserves the right to refuse service to anyone. I have read, understand and agree to all of the terms and policies listed above. This signed document represents an agreement between Salt Spa Saint Augustine and signed patron below.
1. Please keep track of time to be courteous of the appointments after you. If you booked a 30 minute sauna- You may use the room for 45 minutes. 40 minute sauna-You may use the room for 60 minutes. You will be given a timer to track the time spent in the sauna.
2. Sauna sessions should be limited to a maximum of 40 minutes and temperature must stay below 150 degrees Fahrenheit. It is always important to maintain proper hydration levels during infrared therapy. We highly recommend you drink a minimum of 4 oz. of water before sauna and 8 oz of water after sauna use. Water is available in lobby. Water bottles are also available for purchase. Please DO NOT bring any liquids/water into the sauna. There is risk of electrocution if spilled. Alcohol consumption is not permitted during sauna use.
3. No clients under the age of 18 are permitted in the infrared Sauna unless accompanied by a supervising adult. Use by children under age 16 is not recommended as the core body temperature of children rises much faster than adults.
4. For optimal results, skin should be free of deodorant, make up, fragrances, oils, and lotions. Please remove all jewelry.
5. Please discontinue the use of the Sunlighten sauna if you feel light-headed, dizzy or heat exhausted. The walls of the sauna become very hot during the session. Please do not lean against the walls without the backrest.
I understand that the infrared sauna is not intended to take place of medical care or medications. I understand that I take full responsibility for my own health and well-being. I acknowledge that the results of infrared sauna use do vary, and that no guarantees of specific results are offered or implied. I agree to hold Salt Spa St. Augustine and all authorized representatives harmless from any liability involved in the use of the infrared sauna. Salt Spa St. Augustine and their staff have explained this treatment to me and all my questions, if any, were answered. I have reviewed and completely understand all the information provided to me.