CC3 SERENET Audit Form

  • CC3 SERNET Audit Form

  • {Dealer87}        {dealerAudited}                                          

    Overall Score: {overallScore257}

    Audited by: {auditingAgency}

     

  • To be completed by DEUTZ Corporation or an authorized DEUTZ Distributor.

     

  • Audit Date*
     - -

  • Store Front Image

     

  • Please take exterior photos of the location on multiple sides to adequately capture the facility's full appearance. Moving to the opposite side of the highway may be necessary to capture the image needed. 

    Interior photos should capture what a consumer sees when entering the foyer or entry way of the business.

    Mutiple images of the exterior and interior can be uploaded in the links below.

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  • Overall Appearance*
  • Parking Area*
  • DEUTZ Branding*
  • Exterior DEUTZ Signage*
  • Interior DEUTZ Signage*
  • Reception Area*
  • DEUTZ Product Display*
  • DEUTZ Sales Literature*
  • DEUTZ Parts Literature*
  • Meeting Area Available*

  • Parts Counter

  • Please take photos of the parts counter where customers call on the business as well as the area behind the counter in and among the shelving.

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  • Using the business's parts inventory, calculate the net value of the DEUTZ parts they have on hand. This value shall reflect the amount invoiced to the business less shipping. 

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  • Parts Stock Adequate?*
  • Are Engines in Stock*
  • Are Aftermarket DEUTZ Parts On Hand*
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  • Service Area

  • Please take photos of the service area to include any counter space or customer area. At least one photo should be of the special tool area showing how they are stored and organized.

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  • Shop Appearance*
  • Shop Space*
  • Outdoor Service Yard Adequate Size*
  • Large Bay Doors for Big Equipment*
  • Indoor Storage For stock Engines*
  • Special Tools*
  • Hydraulic Press*
  • Work Benches*
  • Overhead Crane*
  • Pneumatic System*
  • Valve Seat Machine*
  • Valve Cutting*
  • Con Rod Sizing*
  • Block Decking*
  • Injector Pop Off Tester*
  • T4 Electronic Injector Tester*
  • Engine Stands*
  • Large Parts Washer*
  • Cylinder Head Repair*
  • Injector Servicing*
  • Major Overhaul Capable*
  • Disassembly Room*
  • Fork Lift*
  • Parts Cleaning Station*
  • Dynamometer*
  • Clean Room*
  • Steam Cleaning Bay*
  • DECOM Interface 0293 7571*
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  • Special Tools

    Latin American dealers are not subject to tier four final. Utilize the legacy special tool list in these markets.

     

  • The tool cards in the links below are organized by engine families along with images to aid in identification.

    2.2 & 2.9 Liter Tier IV Final Tools

    3.6 Liter Tier IV Final Tools

    4.1 Liter Tier IV Final Tools

    6.1 Liter Tier IV Final Tools

    7.8 Liter Tier IV Final Tools

    12-16L V Engines Tier IV Final Tools

     Legacy Tool List for Latin America

  • ***The Tool Check Lists have been Updated!**

    **You must download a new file**

    The Tool check sheet templates in the following links are intended to be downloaded and filled out as you perform your tool list audit. There are two columns, one to mark yes or no for having the tool on hand and another to notate the tool for order. Save your completed files incorporating the dealer name in the file name. Attach the completed file below. 

    Tier IV Final Check List****  You will be prompted to "Download"

    Latin America Check List    **** You will be prompted to "Download"

     

  • Where is this Audit Being Completed*
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  • Business Systems

  • Access to TIS*
  • Access to SIS*
  • Web Portal*
  • Access to SERDIA*
  • SERDIA Up to Date*
  • Access to SERPIC*
  • Access to DEUTZ LMS*
  • Access to DIWI*
  • DEUTZ Ticket*

  • Certified DEUTZ Technician

  • Distributor locations must have two fully certified technicains, full service dealers must have one certified technicain. "Certified" denotes that all four certification classes have been succefully completed within the last three years. 

  • QTY Technicians Certified "Tier IV Sub 4"*
  • QTY Technicians Certified "Electronic Governing"*
  • QTY Technicians Certified "Tier 4  4-8 Liter"*
  • QTY Technicians Certified "Above 8 Liter"*
  • Total QTY Technicians Employed*

  • Training records must be requested by entering a ticket and requesting them from DCA Training at:  www.mydeutzsupport.com  

    Photos of certificates will not be accepted

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  • DEUTZ Training

    Utilize the link below to access the DEUTZ Training schedule and register technicians while on site if at all possible.

    DEUTZ of Americas Training Schedule  

    To schedule training the Learning Management System can be launched using the following link:

    DEUTZ Of Americas Training Registration

     

     

     

  • Service Trucks

  • Take photos to show both sides of the truck, internal storage area and any accessories that contribute to the vehicles capabilites.

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  • Service Truck Type*
  • # of SVC Trucks*
  • SVC Truck Includes DEUTZ Decal*
  • SVC Truck DEUTZ Parts Stock*
  • SVC Truck Crane*
  • SVC Truck Air Compressor*
  • SVC Truck Vise*
  • SVC Truck Welder*
  • SVC Truck Special Tools*
  • SVC Truck Torch*
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  • Summary

  • Scoring

  • Should be Empty: