WeatherTRAK Controller Replacement or Upgrade Activation Request

Site Information
Site Name*
City*
State*
Are you:*

Activating a WeatherTrak Controller (Pro3, LC, or OptiFlow XR) panel from a Support RMAUpgrading a Pro2 to a Pro3
RMA or Support Case Number
Is the new controller powered on?*

YesNo
Is the current date/time configured?*

YesNo
Contact Information

Please provide your contact information so we can contact you if we have questions.
Your Name*

First NameLast Name
Your Email *
example@example.com
Your Phone Number*
Controller Information
Controller(s) being replaced*
IMPORTANT! When upgrading from a Pro2 to a Pro3, make sure all of your station keys are transferred from the old Pro2 to the new Pro3, go through the "Lock" process, then don't press any buttons on the controller while the configuration copy and transfer is in process.
IMPORTANT! When activating a replacement panel, make sure all of your station keys are transferred (if also replacing the chassis board), go through the "Lock" process, then don't press any buttons on the controller while the configuration copy and transfer is in process.
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