Thank you very much for your interest in purchasing pasteurized donor human milk (PDHM). We have tried to make purchasing milk as easy for you as possible. Below is our PATIENT INFORMATION SHEET ON USING PASTEURIZED DONOR HUMAN MILK, please read all the information carefully and do not hesitate to contact us with any questions.
We realize that human milk is the ideal food for infants and would like to be able to provide PDHM to all that request it from The Milk Bank. Our PDHM is a scarce resource and in limited supply, therefore we must follow a priority system in deciding who can receive our milk. The priorities are as follows:
Hospitalized and ill premature infants.
Well, at home premature infants.
Infants less than 12 months old with medical conditions likely to respond to PDHM.
Individuals more than 12 months old with medical conditions likely to respond to PDHM therapy.
Individuals more than 12 months old with chronic medical conditions.
Infants for short-term use, no specific medical condition.
Laboratory research (milk that cannot be used for human consumption).
1. Donor Milk Express recipients may initially receive up to 40 ounces of PDHM without prescription. If recipients require any additional milk, a Physician’s Prescription is required and must be faxed to The Milk Bank at 317-536-1676, or emailed to firstname.lastname@example.org This prescription should include the recipient’s diagnosis, the amount of PDHM that is being prescribed, and the length of time for which the PDHM is being prescribed. For infants under one year, the prescription must be renewed every three months. For recipients over one year, the prescription must be renewed every six months.
2. A Letter of Medical Necessity may be required from the physician if the recipient requires long term provision of PDHM or does meet our criteria for patient prioritization.
3. The Milk Bank office hours are: Monday-Thursday, 8am-4.30pm and Friday 8am-2pm. To allow time for processing, we request that all outpatient orders are received by 3pm Monday -Thursday and by 12pm on Fridays. Please note that any out of hours inquires will be handled the next business day.
While we strive to provide milk for as long as is medically indicated, we continually review our outpatient need on a case by case basis. We will evaluate your specific situation based on the information on the intake forms and the physician prescription.
PDHM from The Milk Bank comes frozen in 2 ounce or 4 ounce bottles. This Milk may be from Donor Mothers who have delivered a baby within the last 24 months. All our milk donors are rigorously screened and tested. Milk from an approved donor is randomly pooled, to ensure a varied mix of nutrients, pasteurized and tested, before being designated for dispensing.
While The Milk Bank is a nonprofit organization, the costs to procure and pasteurize the PDHM are very high. We therefore charge a processing fee of $4.50 per ounce to help defray those costs. This processing fee does not cover all the costs incurred by The Milk Bank in the processing of the milk. We accept checks or credit cards for payment. Insurance companies may reimburse for the milk; however, this is usually on a case-by-case basis. We do not bill insurance companies, and payment is expected when the milk is received. We will help you work with your insurance company if you choose to submit the invoices for payment. If you are unable to pay the processing fee, please contact us to discuss any financial concerns.
Again, thank you for your interest in pasteurized donor human milk. We look forward to working with you.
Sarah Long, IBCLC
Director of Clinical Operations
The Milk Bank
phone (317) 536 - 1670