REFILLS: Refills will typically be handled during your office visit. Refills may not be given if you have not been seen in the last 3-6 months. We close early on Fridays. Please allow 72 hours for prescription refill requests to be processed. If you have any medication questions, please contact the office.
1. I will request refills through my pharmacy at least 2 days prior to running out of medication.
2. I will request refills for controlled substances from my provider 3-5 days prior of running out of medication. I will send a request through the portal or leave a message on my provider’s voicemail.
3. I understand that I cannot request refills early
4. I understand that if my prescriptions are lost, misplaced, or stolen they will not be refilled early.
5. THERE WILL BE NO REFILLS AFTER HOURS
6. In regards to controlled substances: Your provider has the right to request a random drug screen
**YOUR PROVIDER HAS THE RIGHT TO APPROPRIATELY NOT PRESCRIBE, DISCONTINUE, OR TAPER CONTROLLED SUBSTANCES IF SUSPECTED ABUSE, INAPPROPRIATE USE, OR USE OF ILLICIT SUBSTANCES. SUBSTANCE USE DISORDER HELP IS AVAILABLE AND WILL BE OFFERED WHEN APPROPRIATE**
TERMINATION: At times, termination between a patient and provider is necessary. Termination of treatment may occur at any time and may be initiated by either the patient or the provider. Reasons for termination by the provider are generally due to non-compliance with treatment, missed appointments, or violation of office policies. If you have any questions about this, please discuss with provider. In the event that your care needs to be transferred to another psychiatric provider, MedPsych Integrated will provide assistance as able.
FEES: Fee structures are subject to change based on the severity of presenting concerns, appointment length, and services provided. The providers at Med Psych Integrated have your best interest in mind and alter their scheduling to accommodate meeting your needs. Fees may be added to your account for both direct and indirect patient care for the following purposes as listed below. We value you as a patient of the practice and should you have any questions or concerns, please feel free to discuss any pricing or financial issues with the practice manager or owner.
1. Paperwork/Forms MedPsych Integrated providers will make every attempt to complete forms during your office visit if time allows for this, but may not always guarantee this can be completed. In the event these forms require more time and resources, additional fees may occur; however, you will be notified prior to being charged.
2. A provider is available to you after closing hours for urgent matters. Please note that any issues that require longer than a 10 minute phone call will be charged at a rate of $20 per ten minute intervals. We ask that you be mindful on your purpose for calling as this line is not for appointment scheduling or refill requests.