POLICIES:
REDOS/ADJUSTMENTS:
If you are not 100% happy with your results, please email hello@salonmusenanaimo.com.
Our team will be happy to make small tweaks and adjustments within two weeks or less of your hair appointment.
*This courtesy is not to be confused with wanting to go “blonder”. A lot of the time we have clients who want minimal blonde and once they get a little bit of blonde they want to go blonder instantly. This would be booked as a separate paying appointment.
REFUNDS:
We do not offer refunds of any kind. We do thorough consults, pre-consultation forms and there is no guarantee your hair will get to your desired outcome in one appointment and does not warrant a refund. We will give you realistic expectations prior to beginning your hair transformation
HAIR EXTENSION REFUNDS + DEPOSITS:
A NON REFUNDABLE deposit is required at the time of your consultation to hold your installation appointment date. This covers the cost of your hair extensions.
All hair extension sales are final.
COLORING YOUR OWN HAIR/ REMOVING YOURSELF:
We do not guarentee the quality of our hair if you choose to color it yourself or if you get it removed elsewhere outside of Salon Muse.
By signing below you understand, acknowledge and agree to our policies.