Please read before submitting the form below.
If you need to update the address your order was shipped to please contact USPS at 1 (800) 275-8777 with your tracking number or contact PayPal at 1 (888) 221-1161 after your order ships.
If we shipped you the wrong size, the wrong style, received damaged item(s), or you're missing an item in your order we created this form so we can receive notification of it asap. If you have emailed us or text us please still fill out this form as this gets sent to our production manager directly. This form is NOT for any other inquiries.
Please be ready to upload a picture of the issue when completing this form (NOT just a screenshot of your order) as this ensures 100% accuracy of us seeing our mix-up and allows us to get better by discussing and showing our team where we need to stay focused throughout our process.
We do sincerely apologize for the mixup and will make sure to correct the issue asap.
Important! If you need to exchange a size or style and your order is correct please do NOT fill this form out.
Please visit this form here so we can process your exchange/refund.
If you haven't received your order please be patient, due to increased order volume we're still working on getting your order shipped. We understand and are sincerely sorry for the wait however the team works daily to get orders completed and shipped asap.
This form is for orders we have already shipped and since we're not as perfect as we would like to be sometimes mixups happen but we work to correct them.