Film is processed daily starting at 10:30AM Monday-Friday. We process Color Negatve ECN2, Color Reversal E6 and B&W Reveral D96 Only.
Not all stocks are processed each day. Standard turn around is 3-5 business days.
Outdated stocks such as Kodachrome 40, Ektachrome 160 Type A or G take 3-4 months.
Rush Services can be done for an additional fee (same day process & scan - schedule permitting). Film MUST be in by 10:30AM to make rush processing. Same day shipping not guaranteed.
Custom processing can be done for an additional fee. 7-10 day turn around. (can not be combined with a RUSH.)
Click here for more information about our turn around times: https://www.pro8mm.com/pages/turn-around-times
PREP & CLEAN
All Super 8 film that is scheduled for scanning will be cleaned and put onto larger archival safe reels in 200' or 400' increments. All 16mm film that is scheduled for scan will be prepped onto cores. Projection Leader will be added to all non-scaanning reversal film.
Best Light: The person transferring the film will set one color setting for the average of the reel. Best used when all film was shot under the same lighting conditions.
Color Correction Plus: Scene to Scene color correction for Log Scans.
Log: A ‘flat’ scan, giving the client the most room in post production to do their own color correction.
Playback Frame Rate: Most home movies were shot at 18fps, while professional projects are usually shot at 24fps. If you choose a speed that is not what the film was shot at, it could look sped up or slowed down. However, this typically easy to correct in editing software.
Codec: The type of digital file you will get back on your hard drive. The larger the file, the more information you will have from the film. All ProRes files are high quality and used by most professionals and prosumers.
Best for internet or direct viewing. Limited choices framing and film speeds. Please select from each drop down below.
High quality, professional scan, best for using your own post production tools for professional work or home movies. Scans are progressive up to 2K. Please select from each drop down below.
The largest scan you can get, best for archival or theatrical film projects and using your own post production tools. Scans are progressive up to 5K. Pelase select from each drop down below.
Scan using th newest scan technology such as HDR, 4K DPX, 4K TIFF and more for the ultimate experimentation with your film.
FILE STORAGE DELIVERY
Option 1: Buy from Pro8mm: Pro8mm will select the appropriate size drive for your job at the lowest cost to you. For drive descriptions and prices, pleae visit Pro8mm Flash / Hard Drive. All drives will be formatted XFAT for modern Mac and PC compatibility. All Pro8mm drives are covered under the Pro8mm Damaged and Lost Goods Policy.
Option 2: Global Access: Have your files delivered to you via internet and your film mailed back to you by the post office anywhere in the world. The cost for upload and shipping delivery is calculated based on $10 per gigabyte. $20 minimum. Please use Pro8mm File Size Calculator to calculate your file size. Film will be returned via USPS mail, without a signature or insurance at no additional cost to you. For more secure shipping, you can upgrade your shipping to FEDEX on the next page of the form.
Option 3: Supply Your Own Drive: As a courtesy, Pro8mm will put your files on a hard drive you supply, as long as the following requirements are met:
If your drive does not meet these requirements or it is not delivered before time of service, you will be required to buy a drive from Pro8mm, or incur a $35 service fee to sort out your drive issues. Any data that may be on a client provided hard drive is not covered under the Pro8mm Damage or Lost Goods Policy.
ADDITIONAL SCANNING INFO & TERMS
Pro8mm offers Fed-Ex and USPS as its return shipping provider. Payment is to be covered by the client. We use standard published rates that be be found at Fedex.com or USPS.com, plus a small handling fee included in the price.
Option 1: Fedex: All Fedex shipments are shipped insured by Pro8mm with signature required. If a package is lost or stolen, you are covered under the Pro8mm Damage & Lost Goods Policy and Pro8mm will handle the claim for you. Pro8mm can NOT use client supplied Fedex account numbers. For large orders, international orders, or items of extreme value, FedEx is always recommend.
Option 2: USPS Mail: Pro8mm used USPS as a least expensive way of delivering a package to a customer. These shipments are done without insurance and without signaure required. If you choose USPS shipping, your package is the clients responsiblity from the momement it leaves Pro8mm. If you package is lost or stolen, it is not covered in Pro8mm Damage & Lost Goods Policy and it us up to the client to contact USPS directly for any claim.
For both Fedex and USPS, Duties and Taxes may be applied to international orders and will be billed to the client. It is up to the client to know custom charges and policies in their particular country.
All items are shipped using the clients specifed address below.