Allparts RMA Form

Support > Returns & Exchanges > Return Form
Directions
Please familiarize yourself with our return policy.

Fill in the required fields below. This information will be used to generate your return form, which will be emailed to you after this page is submitted.

Returns received with this completed form are processed with priority; returns received without this form are not processed with priority.
RMA Details
Invoice or Web Order Number *
You will use this as your RMA number
Purchase Type *

Dealer / wholesale purchase Retail purchase
RMA Type *

Refund Exchange
Exchange for... *

the same product a different product
Which product(s)? *
In addition to your exchange part(s), do you want to purchase anything else?

Yes No
List the parts to add
Your credit will be applied to the credit/debit card you used for this transaction. We cannot give you a gift card or credit a differernt card.
Refund Type *

Credit my Allparts account, for use on my next order Credit the card used on the original order I paid by COD; write me a check
Reason for Return *

I ordered the wrong part You sent the wrong part It arrived damaged It is defective I changed my mind / no longer need
This is important!
Only send back "defective" merchandise if you have spoken with an Allparts salesperson and he/she has confirmed that the product is indeed defective.

Do not decide on your own that the product is defective; it may be that you ordered the wrong part, or you ordered the correct part but are not using/installing it correctly.

Products returned as defective which are not defective will be subject to a restocking fee and the return shipping charges will not be reimbursed or credited.
This is important!
If your order was shipped via FedEx, please keep all boxes and packing materials and contact us immediately. We will send a FedEx representative to your location to inspect the damaged packaging. This is the only way we can receive insurance reimbursement from FedEx.
Customer Details
Contact Name *
Business Name
Dealers, please include your company name.
Contact Phone
Email *

Return Address *

Street Address
Street Address Line 2
City	State / Province
Postal / Zip Code	Country

Comments

0/500
Are you sending your return to the correct company?
There are some other companies named Allparts out there. We are Allparts Music Corporation and we sell guitar parts. We are not responsible for handling, returning, or forwarding packages mistakenly sent to our office and warehouse. Please type the word guitar into the space below to confirm your understanding.
Type guitar *
Should be Empty:

Directions

RMA Details

This is important!

This is important!

Customer Details

Are you sending your return to the correct company?