Melrose Public Library Survey

Melrose Public Library Survey

Please take a moment to answer this anonymous survey about the Melrose Public Library to help us better serve the community. All questions are optional. Please submit by February 28, 2019.
1. Do you have a library card?

Yes No
2. On average, how often do you visit the library?

Daily Weekly Monthly Never
3. If you don't regularly use the library, why not? Are there obstacles to accessing the library? Are there resources you need that the library doesn't provide?

4. How would you rate each of the following library services?

	Excellent	Good	Fair	Poor	Don't Know/Not Applicable
Customer Service
Collection (books, DVDs, music, newspapers, ebooks, etc.)
Online Services (website, catalog, research databases, etc.)
Museum Passes
Inter-library Loan
Computers and Printers
Internet Access
Facilities
Hours of Operation
Overall, how would you rate the library?

5. How would you rate each of the following library services?

	Very Important	Important	Somewhat Important	Not Important	Don't Know/Not Applicable
Borrowing Materials (books, DVDs, Music, ebooks, etc.)
Reference (research assistance from librarians)
Programs (author visits, book clubs, children's programs)
Computers, Printers, Copier, Fax Machine
Library Staff Help (using technology, finding materials, navigating the library)
Study Rooms
Reading Areas
Community Meeting Rooms
Internet Access
Inter-library Loan
Online Services (website, catalog, research databases)
Newspapers and Magazines
Museum Passes
Seed Library
Overall, how important is the library to you and your family?

6. How do you find out about library programs and offerings

Local Newspapers Library Staff Social Media In-house Flyers/Library Website Online Events Calendars or Blogs Word of Mouth
Section 2: We value your opinion. Please answer the following questions:
7) What do you value MOST about the library?
8) How could the library better serve your needs?
9) Are there additional programs or resources you would like the library to provide?
10) How does the library benefit you or the community?
Thank you for your time!

If you have questions about this survey or about the Library, please contact us at dwall@noblenet.org
Should be Empty: